Leah Burnsed
Lake Mary,FL
Summary
I am a reliable nursing student with over four years of excellent customer service experience. I am eager to contribute my critical thinking skills as a patient care/nurse technician in any clinical setting. I am looking to enhance my skillset in the medical field as I complete my nursing education with an end goal of becoming an Advanced Registered Nurse Practitioner in a critical care setting
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Lead Server
Millers Ale House Bar and Grill
10.2022 - 07.2024
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Exhibiting strong leadership skills with a detail-oriented approach in daily operations
Server Trainer
Houligans
11.2020 - 08.2022
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Education
Bachelor of Science - Nursing RN
Palm Beach Atlantic University
Orlando, FL11.2025
Associate of Arts - Nursing
Daytona State College
Daytona Beach, FL05.2020
High School Diploma -
Flagler-Palm Coast High School
Palm Coast, FL05.2020
Skills
- Time Management
- Critical Thinking
- Leadership
- Customer Service
- Attention to detail
- Conflict resolution
Certification
- Basic Life Support Provider / CPR Certified
Exp. Date: 06/2026
References
- Tiffany Bassani, Director of Patient Logistics for Health First
Tiffany.bassani@hf.org
(321)-239-2643
Relationship: Mentor
- Christine Bourgoin BSN MSN, Professor at PBA University
Christine_Bourgoin@pba.edu
(386)-931-3570
Relationship: Clinical/College Professor & Mentor
- Jenny Nickless RN MSN CNL, BSN Degree Track Chair / Orlando BSN Recruiting Coordinator
Jenny_Nickless@pba.edu
(205)-422-4584
Relationship: Clinical/College Professor & Mentor
Timeline
Shift Lead Server
Millers Ale House Bar and Grill
10.2022 - 07.2024
Server Trainer
Houligans
11.2020 - 08.2022
Bachelor of Science - Nursing RN
Palm Beach Atlantic University
Associate of Arts - Nursing
Daytona State College
High School Diploma -
Flagler-Palm Coast High School
- Basic Life Support Provider / CPR Certified
Exp. Date: 06/2026
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