Leah Casey

• Helped cultivate and maintain business relationships by professionally handling partner and customer needs.
• Contributed to development of software programs and tools focused on enabling sales team to communicate and operate more efficiently.
• Improved order processing efficiency by maintaining accurate records in CRM systems and tracking contracting records.
• Streamlined sales processes for increased revenue generation through effective communication and collaboration with cross-functional teams, including Finance, Legal, Compliance, and Deal Desk.
• Expedited contract negotiation processes by reviewing, editing, and preparing critical documents for Deal Desk approval.
• Boosted sales performance by providing timely and efficient support to the sales team.

Responsible for the day-to-day management of demo (pre-sale) surgical equipment product portfolios used in Spine, Cranial, and ENT surgeries resulting in upwards of $25 million in capital sales annually.

• Supported North American sales team from field sales team members up through Regional Vice President level.
• Assessed and resolve critical issues/needs through communication and problem solving.
• Responsible for handling operations for ongoing projects, conflicting priorities, and solutions to sensitive issues.
• Managed key stakeholder communication cross-functionally and spanning multiple divisions and regions.
• Department Lead for developing and managing new equipment types and projects from initiation to completion.
• Coveted internal award winner for bridging gap between Sales and Business functions to create successful new surgical robotic demo program. Launch spanned multiple Business Units, which led to many processes that needed to be combined and streamlined.
• Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
• Ensured prompt resolution of any conflicts or obstacles encountered during the course of a project''s execution phase, helping maintain smooth workflow across departments involved in its completion process.
• Maintained database and spreadsheets with accurate inventory and status.