High school graduate with volunteer experience as a teacher and office aide. Motivated and hardworking college student with basic writing and math skills. Dedicated to expanding knowledge and experience within the field of administrative work and/or retail. Adaptable to new environments and challenges. Proficient in English and Spanish. Developed strong customer service and interpersonal skills in fast-paced retail environment. Demonstrates ability in handling transactions and maintaining stock levels accurately. Seeking to transition into new field where these skills can drive positive outcomes.
Overview
1
1
year of professional experience
Work History
Store Team Member
Quick Quack Car Wash
246 S Spruce Ave South San Francisco, CA 94080
07.2024 - Current
Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
Engaged in friendly conversation with customer to better uncover individual needs.
Prioritized helping customers over completing other routine tasks in store.
Listened to customer needs and desires to identify and recommend optimal products.
Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
Interacted positively with team members and customers to promote commitment to organization's vision and values.
Assisted in successful promotional events, engaging customers and driving sales growth.
Managed efficient cash register operations.
Developed strong relationships with regular customers which increased return visits.
Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
Handled cash transactions with accuracy, maintaining financial integrity at checkout.
Organized backroom supplies, improving efficiency in restocking efforts.
Addressed and resolved customer issues, ensuring positive resolution for all parties involved.
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Passionate about learning and committed to continual improvement.
Paid attention to detail while completing assignments.
Organized and detail-oriented with a strong work ethic.
Office Aide
South San Francisco High School
08.2023 - 05.2024
Provided teacher and front desk with support regularly by making copies and distributing call slips to classrooms
Sorted, organized, and maintained office and classroom work accurately
Teacher's Assistant
Los Cerritos Elementary School
08.2023 - 02.2024
Supported classroom maintenance, organized materials, and maintained neat and sanitized spaces for student health and efficiency
Distributed classroom materials and made copies of assignments and paperwork
Provided support for the teacher by overseeing students in the classroom and common areas to monitor and enforce rules
Graded assignments and reported individual progress to the teacher
Handled class records for attendance, assignment grades, and course participation scores
Education
Skyline Community College
05.2026
High School diploma -
South San Francisco High School
05.2024
Skills
Interpersonal communication
Team collaboration
Flexible and Adaptable
Basic writing and math skills
Reliability and punctuality
Cleanliness and hygiene
Goal-oriented mindset
Cash handling accuracy
Engaging with diverse customers
Customer service
Friendly and helpful
Volunteer Experience
Teacher's Assistant, Los Cerritos Elementary School, 08/01/23, 02/29/24, Supported classroom maintenance, organized materials, and maintained neat and sanitized spaces for student health and efficiency., Distributed classroom materials and made copies of assignments and paperwork., Provided support for the teacher by overseeing students in the classroom and common areas to monitor and enforce rules., Graded assignments and reported individual progress to the teacher., Handled class records for attendance, assignment grades, and course participation scores.
Office Aide, South San Francisco High School, 08/01/23, 05/31/24, Provided teacher and front desk with support regularly by making copies and distributing call slips to classrooms., Sorted, organized, and maintained office and classroom work accurately.