LEAH COLEMAN
Chesterfield,MI
Summary
Experienced with customer service, inventory management, and visual merchandising. Utilizes strong communication skills and known for collaborating effectively with teams and adapting to changing demands. Knowledge of store operations and product placement to drive sales and maintain a welcoming environment. Dependable and results-driven with focus on achieving companies goals.
Overview
6
6
years of professional experience
Work History
Guest Service Representative
Nothing Bundt Cakes
08.2021 - 01.2026
- Processed payment transactions via cash, credit cards, and gift cards
- Assisted guests with orders in person and over the phone
- Able to market and sell add-on merchandise to purchases
- Packaged, sorted, and distributed orders for pickup and delivery
- Daily cleaning and organizing duties for the front of the store
- Crafted decorations for cakes
Jewelry & Men's Apparel Sales Associate
Nordstrom
01.2023
- Processed transactions efficiently, managed inventory, and ensured merchandise was well-stocked and presented attractively
- Collaborated with team members to meet sales goals and contribute to a positive shopping environment
- Provided exceptional customer service, assisting clients in selecting fine jewelry and men's apparel tailored to their style and needs
- Built strong customer relationships through personalized service and follow-ups to drive sales and customer loyalty
Food Distributor
Forgotten Harvest
01.2020 - Current
- Sorted and packed fruits, vegetables, and canned goods
- Checked and bagged orders
- Directly served seniors, veterans, and children through mobile pantries
Education
Bachelor of Arts - Economics, Resource Management
Michigan State University
East Lansing, MIHigh School Diploma - undefined
University Liggett School
Grosse Pointe Woods, MI01-2022
Skills
- Goal-oriented mindset
- Organized
- Problem Solver
- Team collaboration
- Written and verbal communication
- Web development (n8n)
- Strategic Planning
- Dependability
- Attention to detail
- Active listening
- Customer service
Timeline
Jewelry & Men's Apparel Sales Associate
Nordstrom
01.2023
Guest Service Representative
Nothing Bundt Cakes
08.2021 - 01.2026
Food Distributor
Forgotten Harvest
01.2020 - Current
High School Diploma - undefined
University Liggett School
Bachelor of Arts - Economics, Resource Management
Michigan State University