Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
The Republic Steakhouse
College Station, TX
05.2022 - 02.2024
Managed restaurant operations as a hostess, overseeing reservations and seating through the advanced Open Table system to ensure efficient and satisfactory customer service.
Answered phone inquiries to schedule and confirm reservations, and respond to service questions.
Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
Greeted customers and escorted them to their tables.
Stayed attentive to server availability and table turnover to quickly seat guests.
Lifeguard Pool Attendant
Scott Schwab
Houston, TX
05.2020 - 08.2020
Successfully managed lifeguard responsibilities at four different locations, highlighting adaptability and commitment.
Monitored behaviors for safety violations and took steps to prevent further violations.
Updated logs detailing weather conditions, treatments provided and incident information to keep management informed of activities.
Supported customer needs by providing information and answering questions concerning facility, promotions, events and organizational rules and policies.