Summary
Overview
Work History
Education
Skills
Timeline
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Leah Conway

Houston,TX

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Restaurant Hostess

The Republic Steakhouse
College Station, TX
05.2022 - 02.2024
  • Managed restaurant operations as a hostess, overseeing reservations and seating through the advanced Open Table system to ensure efficient and satisfactory customer service.
  • Answered phone inquiries to schedule and confirm reservations, and respond to service questions.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Greeted customers and escorted them to their tables.
  • Stayed attentive to server availability and table turnover to quickly seat guests.

Lifeguard Pool Attendant

Scott Schwab
Houston, TX
05.2020 - 08.2020
  • Successfully managed lifeguard responsibilities at four different locations, highlighting adaptability and commitment.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Updated logs detailing weather conditions, treatments provided and incident information to keep management informed of activities.
  • Supported customer needs by providing information and answering questions concerning facility, promotions, events and organizational rules and policies.

Education

Some College (No Degree) - Allied Health

Texas A&M University
College Station, TX
05-2025

Skills

  • Customer Service Expertise
  • Strong communicator
  • Problem Solving
  • Rapidly acquire new skills
  • Critical Thinking
  • Organizational and multitasking skills

Timeline

Restaurant Hostess

The Republic Steakhouse
05.2022 - 02.2024

Lifeguard Pool Attendant

Scott Schwab
05.2020 - 08.2020

Some College (No Degree) - Allied Health

Texas A&M University
Leah Conway