Leah Cooper
Cypress,TX
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Receptionist/Administrative Assistant
Southern Luxury Sales
Cypress, TX
09.2023 - 01.2024
- Handled confidential information in a discreet manner.
- Maintained filing systems for confidential documents and records.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Ability to adapt to changing situations and handling unexpected challenges.
- Collaborating with other administrative staff and colleagues to ensure the smooth operation of the office.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Greeted visitors and provided them with assistance.
- Assisted with special projects assigned by management when required.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
Childcare Provider
Private Babysitting
Cypress, TX
12.2020 - 11.2023
- Encouraged positive interactions between children by providing supervision at all times.
- Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
- Orchestrated children's day to day routines, balancing leisure, learning and rest.
- Prioritize children safety through continuous and attentive supervision.
- Maintained a clean developmental friendly home environment.
- Establishing trust through consistent communication with both parents and kids.
- Organized various activities, games, crafts and outings to keep children entertained.
- Helped complete homework, school projects and chores.
Chiropractic Assistant/X-Ray Technician
Galaxy Healthcare Center
Cypress, TX
08.2021 - 05.2023
- Scheduled and confirmed appointments.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Updated and recorded customer or client information to maintain accounts.
- Performed data entry tasks into various computer systems accurately and promptly.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided prompt and friendly patient care services
- Swiftly attended to patients requirements to ensure satisfaction.
- Performed electric muscle stimulation, massage and mechanical traction therapies on patients under doctor supervision.
- Assisted with patient intake, including taking vitals such as height, weight and blood pressure.
- Maintained an organized filing system of paper documents and electronic files.
Youth Program Leader
Community Programs
Cypress, TX
08.2017 - 12.2020
- Supported students in making positive behavior choices and used gentle disciplinary measures when needed.
- Maintained cleanliness and neatness of work areas .
- Completed day-to-day duties accurately and efficiently.
- Maintained and organized classroom to encourage creative and confident learning.
- Documented daily activities, progress and incidents for directors and parents.
- Demonstrated effective communication with children and parents
- Exhibited exciting time management and organization skills.
Education
High School Diploma -
Cypress Woods High School
Cypress, TX06-2019
Skills
- Detail oriented with strong customer service and scheduling skills
- Proficient in office management and software
- Excellent at multitasking and creating a welcoming atmosphere
- Attention to detail for accurately maintaining records, handling paperwork and managing office supplies
- Customer service skills provide a welcoming and helpful experience for visitors and clients
- Problem solving skills to handle various situations and resolve issues efficiently
Certification
- Non-Certified Radiologic Technician
Timeline
Receptionist/Administrative Assistant
Southern Luxury Sales
09.2023 - 01.2024
Chiropractic Assistant/X-Ray Technician
Galaxy Healthcare Center
08.2021 - 05.2023
Childcare Provider
Private Babysitting
12.2020 - 11.2023
Youth Program Leader
Community Programs
08.2017 - 12.2020
High School Diploma -
Cypress Woods High School