Leah Delcotto

Responsible for data keying of client information while maintaining high levels confidentiality and of productivity and accuracy

• Accurately complete client requests to update changes to their policy
• Term health policies when requested by client or Marketplace
• Utilize Excel spreadsheets to keep track of work completed
• Enroll clients into correct health insurance policy
• Utilize Facets to make changes and updates on policies for members.

• Alphanumeric data entry
• Responsible for data keying of client information while maintaining high levels confidentiality and of productivity and accuracy
• Making judgement calls regarding routine duties but refer non-routine situations to supervisors
• Compare and verify data capture and data represented on screen
• Identify and correct inaccuracies
• Batching and mail extraction for scanning.

• Uploading new applications for health and dental plans
• Responsible for data keying of client information while maintaining high levels confidentiality and of productivity and accuracy
• Review documents to make sure all demographic information is on application
• Research to make sure applicant is not already member
• Enter demographics of applicant into different programs
• Made calls/emails requesting missing information or documents
• Created Excel spreadsheets and word documents
• Take on special projects given by upper management.

• Updated patient demographics information into EHR
• Verified and updated insurance information
• Made sure correct ICD-10 and CPT codes were being used Scanned confidential lab results and logs into correct programs and files
• Helped out in other departments with data entry when needed.
• Maintained patient confidentiality by adhering to HIPAA regulations and diligently updating records as needed.

• Worked at Dearborn Truck Plant on assembly line building Ford F-150
• Skills and experience I received from this job is time management and accuracy.
• Attention to detail.
• Met daily production quotas by working effectively within a fast-paced assembly line environment.
• Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
• Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.

• Data entry, 10 key alphanumeric
• Organized and audited mortgages for review by underwriter
• Filed papers, made copies of documents, answered phones, mailed letters, and also received and sorted mail.
• Completed data entry tasks with accuracy and efficiency.
• Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
• Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.