Leah Ferraiolo
Chester,CT
Summary
I am currently a Junior at Bryant University with a comprehensive understanding of psychology concepts, tools, and principles. I have developed strong skills in observation, communication, and problem-solving. Currently, I am actively pursuing my academic journey, to expand and refine my psychological knowledge. I am eager to gain hands-on experience and apply my expertise to real-world situations in the psychology field.
Overview
2025
2025
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Cashier
Simon’s MarketPlace
Chester, CT
5 2022 - Current
- This job gave me excellent experience. Working in the food industry not only gave me good experience working directly with customers, but also taught me how to work well under pressure when it is very busy. For this job, I worked as a cashier, server, and occasionally helped prepare the food.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering the store and responded promptly to customer needs.
- Worked a flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Front Desk
A&R Body Specialties
Wallingford, CT
01.2018 - 01.2022
- This job gave me excellent experience working with clients, answering high-importance calls, and filling out paperwork and doing invoices.
- Enhanced guest satisfaction by providing efficient check-in and check-out processes.
- Improved overall guest experience by maintaining a clean and welcoming reception area.
- Handled sensitive guest information with discretion, adhering to strict data privacy guidelines set forth by the company.
- Managed high call volume with exceptional telephone etiquette, resulting in positive feedback from guests.
Cashier
Angeliana’s Pizza
Waterbury, CT
05.2020 - 02.2021
- During this job, I worked directly with customers. I worked the cash register, as well as answered the phone for to-go orders. Occasionally, I would also help prepare the food if my help was needed.
- This job prepared me to work in high-stress situations.
- Built relationships with customers to encourage repeat business.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
High School Diploma -
Cheshire High School
Cheshire, CT 08.2018 - 06.2022
Bachelor of Applied Arts And Science - Psychology
Bryant University
Smithfield, RI 09.2022 - 05.2023
Skills
- Friendly
- Mental health awareness
- Determined
- Organized
- Independent
- Works Well With Others
- Good Time Management
- Customer Service
- Payment Processing
- Attention to Detail
- Empathy Development
Affiliations
- Best Buddies Club, Cheshire, CT, 09/01/18, 06/30/22, Attend in and out of school events with our buddies.
- Kids For Kids, Cheshire, CT, 09/01/18, 06/30/22, We would make things and raise money for kids in the hospital.
Timeline
Bachelor of Applied Arts And Science - Psychology
Bryant University
09.2022 - 05.2023
Cashier
Angeliana’s Pizza
05.2020 - 02.2021
High School Diploma -
Cheshire High School
08.2018 - 06.2022
Front Desk
A&R Body Specialties
01.2018 - 01.2022
Cashier
Simon’s MarketPlace
5 2022 - Current
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