Leah Frantti
Marquette,MI
Summary
Detail Motivated team player with engaging personality and flexible approach. Upbeat, friendly, hardworking and passionate with strong organizational skills. Ability to handle multiple projects simultaneously with accuracy and assess situations quickly and efficiently with a positive mindset.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Waitress
Toni’s Country Kitchen
Laurium, MI
02.2022 - 08.2025
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Added up bills, checked out customers and gave correct amount of change.
- Greeted new customers, answered phones to take orders and answer any customers questions.
- Displayed enthusiasm and promoted excellent service to customers.
Barista/Cashier
Barkin’ Mad/Cruisin Coffee
Calumet, MI
02.2024 - 08.2024
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their needs promptly
- Maintained cleanliness and organization at all times for a pleasant customer experience
- Handled cash transactions accurately while following company policies regarding cash handling procedures.
Education
High School Diploma -
Northern Michigan University
Marquette, MI03-2026
General Education - High school diploma
Calumet High School
Calumet, MI05-2022
Skills
- Sales
- Serving Experience
- Fast learner
- Time Management
- Customer service
- Telephone Skills
- Computer skills
- Basic math
- Friendly/Sociable
- Customer assistance
- Cash handling
- Reliability and punctuality
Certification
Driver's License
Timeline
Barista/Cashier
Barkin’ Mad/Cruisin Coffee
02.2024 - 08.2024
Waitress
Toni’s Country Kitchen
02.2022 - 08.2025
General Education - High school diploma
Calumet High School
High School Diploma -
Northern Michigan University