Leah Gehret
Easley,SC
Summary
Seasoned Receptionist with 3 years of experience at Kool Chevrolet, adept at managing high call volumes and routing inquiries with skillful precision. Proven ability in maintaining accurate customer records, supporting finance operations with CDK software, and enhancing customer satisfaction through effective resolution of complaints and inquiries. Seeking to contribute to Medical Office Receptionist at Carolina Nephrology, PA by leveraging expertise in efficient data management and professional customer interactions.
Overview
5
5
years of professional experience
Work History
Receptionist
Kool Chevrolet
09.2021 - Current
- Maintained and organized comprehensive filing systems for hundreds of customers documents, ensuring easy access and accuracy of records.
- Partnered with the finance team to accurately log payments using CDK software, demonstrating detail-oriented and efficient data management skills.
- Greeted over 50 customers daily with professionalism, providing friendly and knowledgeable assistance.
- Managed over 200 phone calls daily in a friendly and professional manner, efficiently routing customer inquiries to appropriate departments or individuals.
- Demonstrated strong multitasking abilities by simultaneously greeting customers, answering phone calls, processing payments, and writing invoices efficiently and accurately.
Admissions & Enrollment Counselor
Grand Rapids Community College
05.2021 - 08.2021
- Supported student registration activities, including discussion of course offerings, adding/dropping courses, and residency information.
- Ensured adherence to College policies, FERPA guidelines, and applicable laws in all student interactions.
- Contributed to a positive campus culture by promoting available resources and encouraging active involvement among current students.
- Provided ongoing support to enrolled students, ensuring a smooth transition into their academic programs.
Academic Advisor Assistant
Grand Valley State University
09.2020 - 05.2021
- Delivered expert guidance and counseling to students on course selection, academic progression, and career planning to support their educational and professional development.
- Managed front desk operations, including call handling and calendar management, ensuring organized appointment scheduling and a welcoming environment for student queries.
- Served as a liaison between students, faculty, and administration to resolve academic issues and promote open communication within the campus community.
- Developed strong relationships with students through regular communication and empathetic support, fostering positive learning environments.
Assistant Park Ranger
Kings Mountain State Park
07.2019 - 08.2020
- Interacted pleasantly with visitors and promoted park rules, regulations and safety measures to educate and inform.
- Provided exceptional customer service at park store, answering questions, offering assistance, and processing fee payments accurately.
- Enhanced visitor experience by providing informative guided tours and educational programs on park history, flora, and fauna.
- Strengthened relationships with local community members by organizing special events and outreach programs highlighting the value of state parks.
Education
Bachelor of Science (B.S.) - Environmental Science and Natural Resources, Conservation Biology
Clemson University
Clemson, SC05.2018
Timeline
Receptionist
Kool Chevrolet
09.2021 - Current
Admissions & Enrollment Counselor
Grand Rapids Community College
05.2021 - 08.2021
Academic Advisor Assistant
Grand Valley State University
09.2020 - 05.2021
Assistant Park Ranger
Kings Mountain State Park
07.2019 - 08.2020
Bachelor of Science (B.S.) - Environmental Science and Natural Resources, Conservation Biology
Clemson University
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