Leah Giraldo
Tarpon Tavern
Palm Harbor
3
Languages
9
years of professional experience
Motivated and detail-oriented professional with several years of experience in areas such as service, retail, sales, and client-focused roles. Comfortable with using my communication skills, organizational, and problem-solving skills while working in fast-paced environments. Currently pursuing a bachelor's degree in psychology while potentially seeking a remote position where I can contribute to excellent service.
Work History
Waitress
1 Year- Managed multiple tables simultaneously, prioritizing tasks to optimize workflow during peak hours.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Waitress
5 Months- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Collaborated with kitchen staff to maintain timely food preparation and delivery.
- Conducted daily cleaning and organization of workstations to maintain health standards.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Sales Associate
2 Years 8 Months- Supported inventory management by maintaining accurate stock levels and organizing supplies.
- Conducted product demonstrations, effectively showcasing features and benefits to customers.
- Trained new associates on sales techniques and customer engagement best practices.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Private Nanny
2 Years 11 Months- Managed daily schedules, ensuring timely meals, playtime, and rest periods.
- Assisted with homework and academic projects, fostering a love for learning.
- Provided emotional support, nurturing strong relationships to build trust and confidence.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Adapted caregiving approaches based on individual needs of each child to provide personalized support.
Sales Associate
2 Years 7 Months- Assisted customers in selecting products based on needs and preferences.
- Maintained product displays to enhance visual appeal and accessibility.
- Provided product knowledge and recommendations to improve customer satisfaction.
- Collaborated with team members to achieve daily sales targets consistently.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Associate of Arts - Psychology
High School Diploma
Skills
Customer service
Multitasking efficiency
Team collaboration
Problem identification
Conflict resolution
Quick problem-solving
Relationship building
Effective communication
Languages
Spanish
Native or Bilingual
French
Elementary
Ukrainians
Limited Working
Timeline
Waitress
Tarpon Tavern
03.2025 - 03.2026Read More
Waitress
Cracker Barrel
11.2023 - 04.2024Read More
Sales Associate
Royal Stylez
06.2021 - 02.2024Read More
Private Nanny
Private Residence
07.2020 - 06.2023Read More
Sales Associate
Pascun
02.2017 - 09.2019Read More
St Petersburg Community College
Associate of Arts from Psychology
Read More
Pennsbury High School
High School Diploma
Read More