Leah Graham
Buffalo,NY
Overview
5
5
years of professional experience
Work History
Sales Lead
Aerie
Buffalo, NY
08.2025 - 12.2025
- Maximize sales and productivity on the sales floor. Lead/coach associates to ensure daily sales goals are met. Ensure a positive customer experience and manage daily operations.
Ticket Sales Representative
The Buffalo Sabres
Buffalo, NY
06.2024 - 08.2025
- Actively sources and builds relationships with current and prospective fans. Identify the needs of customers and provide recommendations for ideal game and event experience at KeyBank Center. Sell tickets for all events, handle customer inquiries, and provide outstanding customer service for all patrons.
Temporary Athletic Facilities Assistant
Nardin Academy
Buffalo, NY
04.2024 - 06.2025
- Check guests in and out of the facility via appointment. Monitor activity and enforce venue rules. Help set up, break down, and clean/maintain equipment during business hours.
Buffalo Sabres and Bandits Game Presentation Intern
The Buffalo Sabres
Buffalo, NY
09.2023 - 05.2024
- Assist in the implementation and execution of all in-arena activities. Work with others to execute all game day elements of the Buffalo Sabres/Buffalo Bandits and promote a positive fan experience and work as part of a creative team.
Barista
Tipico Coffee
Buffalo, NY
10.2022 - 04.2024
- Craft and serve specialty beverages and food items for customers. Responsible for taking orders and payments, as well as keeping the cafe cleaned and sanitized.
Temporary Assistant Coach
Buffalo State Softball
Buffalo, NY
01.2023 - 04.2023
- Assists Head Coach in creating practice plans, executing drills, and developing players on and off the field. Support and supervise each student athlete with their academics.
Host & Server
The Globe Restaurant
East Aurora, NY
05.2021 - 10.2022
- Responsible for positive guest interactions while serving guests in a friendly and efficient manner. Play an integral role in ensuring our customers have exceptional dining experience.
Intern for the Assistant Athletic Director for Facilities
D'Youville Athletics
Buffalo, NY
05.2021 - 08.2021
- Assist with events, organize scheduling, create and update new and existing guidelines. Brainstorm campaign and fundraising ideas to help generate funding opportunities for the entire athletic program.
Education
BS - Sport Management, Psychology, Coaching
The College at Brockport
Brockport, NY08.2021
Skills
- Microsoft Word, Excel, Outlook, PowerPoint, OneNote
- CPR/ AED, First Aid, DASA, and Save Training certified
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking Abilities
- Organizational skills
- Excellent communication
EXTRA CURRICULAR ACTIVITIES
The College at Brockport Varsity Softball— Player September 2017- September 2019
The College at Brockport Varsity Softball— Student Assistant Coach September 2019- May 2021
LANGUAGES
English
Timeline
Sales Lead
Aerie
08.2025 - 12.2025
Ticket Sales Representative
The Buffalo Sabres
06.2024 - 08.2025
Temporary Athletic Facilities Assistant
Nardin Academy
04.2024 - 06.2025
Buffalo Sabres and Bandits Game Presentation Intern
The Buffalo Sabres
09.2023 - 05.2024
Temporary Assistant Coach
Buffalo State Softball
01.2023 - 04.2023
Barista
Tipico Coffee
10.2022 - 04.2024
Host & Server
The Globe Restaurant
05.2021 - 10.2022
Intern for the Assistant Athletic Director for Facilities
D'Youville Athletics
05.2021 - 08.2021
BS - Sport Management, Psychology, Coaching
The College at Brockport
AWARDS/ SCHOLARSHIPS
Dean’s List 2017, 2019, 2020, 2021