Leah Greve
Wilmington,NC
Summary
Enthusiastic sales representative with demonstrated success in identifying and converting leads into customers. Leverages extensive knowledge of products and markets to create solutions for customers. Recognized for meeting and exceeding sales, gallons and profit goals. Adept at training, managing, coaching and mentoring associates and customers. Superior communication skills in both English and Spanish.
Overview
9
9
years of professional experience
Work History
Sales Representative
Sherwin Williams
11.2019 - Current
- Targeted Hispanic Spanish speaking customers in the Residential Repaint market.
- Managed and developed customer accounts to secure customer satisfaction and repeat business.
- Mitigated and resolved customer complaints.
- Trained and mentored new sales representatives.
- Developed and maintained comprehensive understanding of products, services and competitors.
- Used Lead Gen and customer Insights to develop innovative sales strategies to increase sales.
- Met with KONE accounts and prospects to discuss business needs and recommend optimal solutions.
- Generated new business through networking, prospecting and attending industry events.
- Implemented marketing plans to drive sales.
Assistant Manager
Sherwin Williams
05.2018 - 11.2019
Product Specialist Sales Associate
Sherwin Williams
12.2017 - 05.2018
Store Manager
Sherwin Williams
08.2015 - 12.2017
Assistant Manager
Sherwin Williams
01.2015 - 04.2015
Manager in Training
Sherwin Williams
08.2014 - 01.2015
Education
Bachelor of Arts - English Language And Literature - Magna Cum Laude
University of Puerto Rico, RUM
Mayaguez, PR06.2014
Skills
- Competitor Product Knowledge
- Architectural Product Knowledge
- Bilingual Communication
- Personnel Training
- Interpersonal Communication Skills
- Account Development and Management
- Customer Needs Assessment
- Prospecting Skills
- Negotiation Tactics
- Network Development
Accomplishments
- Introduced Tundra Silicone Roof Sealer into the Puerto Rico market.
- Grew scratch territory to $1.5M in 2 years.
- Presidents Club in 2017 and 2021.
- Leaders Club in 2020.
- SAS Award 2021.
- 1st District to have 100% bilingual representation in stores.
Affiliations
- District Leader Bilingual Resource Group (BRG)
2019-current year
-Coordinate and host quarterly events and trainings. Collaborate with non-profit organizations and student groups.
- Coastal Area BRG Leader
2021-current year
-Assist, collaborate and support coastal area district leaders with their BRG groups and events. Coordinate and host quarterly meetings with district leaders to relay goals/missions, resolve problems, and obtain feedback.
- Lead Qualification Training for Wilmington district- spearheaded and created a training for new accounts, qualifying and CAC them correctly and how to use Lead Gen.
- Virtual Store Tour with UNCW centro hispano student group.
- Virtual Inclusion Summit at Sir Tyler 2022- hosted and presented "Building a more Resilient team" power point.
- Presented in District Onboarding.
- Presented in Virtual BRG Best Practices meeting for SED in 2022 & 2023
- Presented and participated in Inclusion Panel with Yentil Rawlinson.
- Onboarding and Open House for BRG.
- New Painter Training Day- training for new painters in my customer base- teach them how to read labels, differentiate sheens, and basics of different paints.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Professional References
Eric Sigmon
District Manager, Wilmington
Sherwin Williams
919-291-9926
eric.sigmon@sherwin.com
David Franklin
Sales Manager, Wilmington
Sherwin Williams
910-465-6257
david.p.franklin@sherwin.com
Steve Sullivan
Owner and Manager
Fresh Coat Painters of Wilmington
817-320-3902
ssullivan@freshcoatpainters.com
Attached Documents
- 2022 Annual Appraisals
- 2021 Annual Appraisals
- 2020 Annual Appraisals
- 30-60-90 Business Plan
Timeline
Sales Representative
Sherwin Williams
11.2019 - Current
Assistant Manager
Sherwin Williams
05.2018 - 11.2019
Product Specialist Sales Associate
Sherwin Williams
12.2017 - 05.2018
Store Manager
Sherwin Williams
08.2015 - 12.2017
Assistant Manager
Sherwin Williams
01.2015 - 04.2015
Manager in Training
Sherwin Williams
08.2014 - 01.2015
Bachelor of Arts - English Language And Literature - Magna Cum Laude
University of Puerto Rico, RUM
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