Leah Halawani

Worked for the following physicians in the P Frank MD office:

Dr. Karen Landau, Dr. Connie Yang, Dr. Molly McBride, Dr. Patricia Wexler, Dr. Gabriela Soza, and Dr. Jake Deutsch

• Managed multi-line phone system and scheduled appointments efficiently.
• Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
• Greeted patients warmly and directed them to appropriate services.
• Handled insurance verification and processed necessary documentation.
• Performed data entry tasks into various computer systems accurately and promptly.

• Coordinated customer invoicing processes to ensure on-time billing and enhance cash flow.
• Processed incoming payments and recorded transactions in accounting software, maintaining financial integrity.
• Reviewed customer accounts for discrepancies and resolved billing issues promptly.
• Oversaw account operations for wholesale distributor of children's apparel, ensuring accuracy and compliance.

• Maximized overall revenue exceeding $250k in sales per year, exceeding monthly sales goals
• Organized themed and seasonal displays to improve product visibility and customer appeal.
• Collaborated with team members to create a welcoming shopping environment.
• Assisted customers with product selection and provided personalized recommendations.
• Maintained organized themed and seasonal displays to enhance product visibility and appeal.
• Guided customers in product selection and shared detailed information to facilitate informed purchases.