Leah Holcomb
Lawton,OK
Overview
12
12
years of professional experience
Work History
Bookkeeping Assistant
Bancfirst Corp Ok
Lawton, OK
09.2025 - Current
- Collaborated with team members to streamline bookkeeping procedures for improved efficiency.
- Updated financial records using various software programs for current, accurate accounts.
- Maintained strict confidentiality with sensitive financial information, upholding ethical standards in all professional interactions.
- Provided exceptional customer service when addressing client inquiries related to billing issues or account balances due diligently and professionally.
- Implemented orderly, organized filing systems for easy record retrieval.
Bank Teller Supervisor
BancFirst
Lawton, OK
09.2023 - Current
- Trained new tellers on customer service and banking procedures.
- Managed cash handling processes to ensure accuracy and compliance.
- Resolved customer inquiries and issues effectively and professionally.
- Supervised daily operations of teller staff at a regional banking institution.
- Coordinated schedules to ensure adequate coverage during peak hours.
- Maintained inventory of supplies for teller stations and operational needs.
- Maintained accurate records of transactions, deposits, withdrawals.
- Implemented new policies and procedures when needed.
- Ensured compliance with all banking regulations and procedures.
- Supervised and evaluated teller staff, providing feedback on performance.
- Reviewed and approved time sheets for teller staff members.
- Conducted regular audits of teller activities to ensure accuracy of transactions.
- Monitored cash levels in each teller’s drawer.
- Verified transactions involving cashier’s checks, money orders and account transfers.
- Met or exceeded sales goals by promoting bank products and services in customer interactions.
Bank Teller
BancFirst
Lawton, OK
12.2020 - Current
- Handled customer inquiries, answered questions, and resolved problems in a timely manner.
- Provided one-on-one assistance to clients on a daily basis to ensure proper treatment and care.
- Handle client deposits, withdrawals, loan & SDB payments.
- Order and sold cash from Loomis.
- Trained new employees when needed.
- Took care of teller trends and audit paperwork.
- Assisted customers with account inquiries and provided product information.
- Balanced cash drawers daily to ensure accuracy and compliance.
- Processed customer transactions efficiently using advanced banking software.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Monitored compliance with security protocols during cash handling operations.
- Trained new tellers on operational procedures and customer service standards.
- Performed cash handling duties including counting currency, coins and checks.
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
Records Clerk
04.2020 - 11.2020
GEO Prison
Lawton, Oklahoma
- I kept up with inmates time and classes.
- I served paperwork and legal work to inmates when needed.
- I also got inmate paperwork together to move them to different places.
Retail Banker/Teller
City National Bank & Trust
Lawton, Oklahoma
04.2019 - 04.2020
- I made deposits, withdrawals, loan payments, and transfers.
- I would also open accounts and apply clients for loans.
- I would balance the vault and atm.
Manager
Cork Cap & Brew
Lawton, Oklahoma
09.2013 - 03.2019
- I ordered inventory, made schedules, sold products, made bank deposits.
- I put up inventory when trucks would show up with products.
- I hired employees and managed them.
Education
High School -
Eisenhower High School
Lawton, Oklahoma05.2010
Skills
- Customer service
- Computer literacy
- Time management
- Communication skills
- Microsoft word
- Leadership
- Transaction processing
- Customer relationship management
- Effective communication
- Team leadership
- Branch operations
- Sales strategies
- Customer relationship building
- Cash handling expertise
- Transaction processing accuracy
Timeline
Bookkeeping Assistant
Bancfirst Corp Ok
09.2025 - Current
Bank Teller Supervisor
BancFirst
09.2023 - Current
Bank Teller
BancFirst
12.2020 - Current
Records Clerk
04.2020 - 11.2020
Retail Banker/Teller
City National Bank & Trust
04.2019 - 04.2020
Manager
Cork Cap & Brew
09.2013 - 03.2019
GEO Prison
High School -
Eisenhower High School