Leah Holliday
Commerce City,CO
Summary
Dynamic and results-oriented professional with extensive experience in the hospitality sector, notably at Green Valley Ranch Golf Course. Excelled in enhancing customer satisfaction and loyalty through exceptional service and communication skills. Demonstrated leadership by promoting teamwork and collaboration. Proficient in sales and adept at creating memorable guest experiences.
Overview
4
4
years of professional experience
Work History
Waitress/Bartender
Green Valley Ranch Golf Course
Green Valley, CO
05.2024 - Current
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Provided leadership and guidance to team members while fostering an environment that values collaboration and team work.
- Promoted an atmosphere of team work within the organization by assisting fellow employees when needed.
SERVER/BEVERAGE CART
Buffalo Run Golf Course
Commerce City, CO
04.2023 - 05.2024
- Set up tables for special events and large groups
- Created an excellent on-course food and beverage experience
- Maintained a cleanliness, neat appearance and sanitation of equipment and beverage cart
- Measured and mixed ingredients to prepare standard and specialty cocktails for customers
- Took orders, made drinks and provided refills for guests
SERVER
IHop
Northglenn, CO
06.2021 - 04.2023
- Used POS system to accurately input orders and process payments
- Engaged customers in friendly conversation to boost satisfaction and loyalty to restaurant
- Handled multiple tables at once with high service quality
FOH TEAM MEMBER
Noodles and Company
Thornton, CO
11.2020 - 03.2021
- Took orders from patrons for food and beverages
- Restocked condiment stands with napkins, straws, and utensils for waitstaff convenience
- Interacted positively and communicated clearly with each guest to create positive experiences
Education
Business Administration
Front Range Community College
Westminster, CO05-2028
Skills
- Verbal and written communication
- Sales skills
- Employee engagement
- Communication
- Team-oriented
References
- Wyatt Packer, 720-333-7400
- Amanda Snyder, +1 (720) 366-0436
- Shanda Farrell, +1 (970) 389-5922
Timeline
Waitress/Bartender
Green Valley Ranch Golf Course
05.2024 - Current
SERVER/BEVERAGE CART
Buffalo Run Golf Course
04.2023 - 05.2024
SERVER
IHop
06.2021 - 04.2023
FOH TEAM MEMBER
Noodles and Company
11.2020 - 03.2021
Business Administration
Front Range Community College
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