Leah Hovey
Orem,Utah
Summary
Licensed Psychiatric Technician with experience in the substance abuse and mental health treatment industry. Offering excellent counseling, rapport-building and communication skills with clients and families from diverse backgrounds. Known for having a positive attitude and consistently exceeding performance standards.
Overview
4
4
years of professional experience
Work History
Front Desk Associate
Home 2 Suites By Hilton
03.2020 - 08.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Managed meetings and implemented cost saving incentives
- Used my creativity and problem solving to resolved any discrepancies that arise in a timely manner, and give clients the best experience
Psychiatric Technician
Utah State Hospital
08.2023 - Current
- Charted on each patient new and repeating behavior, food and liquid intake, and therapy group attendance daily.
- Treated patients with respect and dignity while mentoring patients and aiding them with there treatment plans
- Took and monitored vital signs, oversaw intake of medications, and managed patient behavior to ensure safety
- Report to Nursing Staff, Social Workers, and Psychiatrists any behavioral changes when there medication has been changed, and suggest ideas on how to better there treatment plans during treatment meeting
- Prepare and hold groups to help patients regain competency, learn life skills, or for recreation
Education
High School Diploma -
Somerville High School
Somerville, NJ06.2020
Bachelor of Science - Hospitality Management
Utah Valley University
Orem, UT05.2023
Skills
- Emergency Response
- Treatment Management
- Behavior Monitoring
- Patient Assessment
- Patient Rapport
- Crisis Management
- Behavioral Health
- Nursing Assistance
Community Service:
- Bishop Store House, Piscataway, New Jersey, January 2016-August 2020. Volunteered once a month, and packaged grocery orders for families who needed them. Also, cleaning, and stocking shelves.
- HEFY, Chang Mai, Thailand, July 2018-August 2018. Constructed a children orphanage, purchased materials and provided labor to put up framing and mix and pour concrete into structure. Provided childcare, and activities for orphans.
- Agape House, Somerville , New Jersey, September 2019-September 2020, creating hygiene baskets, preparing dinners, and donating gifts during the holiday season.
- Me to We, Yunguilla, Ecuador, July 2019-August 2019. Taught native children, English classes. Helped in the community with plowing fields, and tending livestock. Provided farming supplies and materials, and taught community techniques to become more self sufficient.
- Bicentennial Middle School, Provo, Utah, January 2023-March 2023. Mentored and aided 30 students in a special education classroom, with children on the Autism Spectrum Disorder, with learning and physical developmental delays.
- Kids on the Move, Orem, Utah, September 2023-November 2023. Provided Respite care for children on the Autism Spectrum.
Timeline
Psychiatric Technician
Utah State Hospital
08.2023 - Current
Front Desk Associate
Home 2 Suites By Hilton
03.2020 - 08.2023
High School Diploma -
Somerville High School
Bachelor of Science - Hospitality Management
Utah Valley University
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