Leah Jackson
Blythewood,SC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
Work History
Broker/Dispatcher and Account Manager
Wrights and Associates Management
Columbia, SC
04.2022 - Current
- Negotiated contracts between buyers and sellers in a timely manner.
- Reviewed and analyzed financial data to ensure accuracy of customer accounts.
- Scheduled, coordinated and monitored the movement of trucks to ensure timely delivery of goods.
- Verified driver log books were accurate prior to completing payroll.
In Home Expert
AT&T Wireless Services Communications
Charlotte, NC
05.2018 - 02.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Conducted onboarding sessions to orientate new staff members about company policies and procedures.
Retail Sales Consultant
AT&T Wireless Store
Columbia, SC
11.2014 - 05.2018
- Provided product knowledge to customers on merchandise features, benefits, and quality.
- Demonstrated excellent customer service by responding promptly to customer inquiries and complaints.
- Conducted periodic inventory audits to ensure accuracy of records.
- Attended regular training sessions on new products and services offered by the company.
Global Technical Support
Verizon Wireless
Elgin, SC
02.2011 - 04.2014
- Provided technical assistance to clients by troubleshooting system problems.
- Monitored performance of computer systems and networks to ensure proper operation.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Education
BBA -
Strayer University
Columbia, SC11-2017
High School Diploma -
Spring Valley High School
Columbia, SC05-2007
Skills
- Financial Analysis
- Market trend expertise
- Sales strategy development
- Relationship Management
- Portfolio Management
- Excellent Communication
- Professional Demeanor
Timeline
Broker/Dispatcher and Account Manager
Wrights and Associates Management
04.2022 - Current
In Home Expert
AT&T Wireless Services Communications
05.2018 - 02.2022
Retail Sales Consultant
AT&T Wireless Store
11.2014 - 05.2018
Global Technical Support
Verizon Wireless
02.2011 - 04.2014
BBA -
Strayer University
High School Diploma -
Spring Valley High School