Leah Jeffers
Summary
Dynamic administrative professional with extensive experience at Albany Medical Center, excelling in office administration and customer service. Proven track record in optimizing scheduling and inventory management, while training staff to enhance operational efficiency. Strong problem solver with data entry skills, committed to maintaining confidentiality and supporting team success.
Overview
15
15
years of professional experience
Work History
Administrative Assistant
Albany Medical Center Hospital
Albany, NY
02.2019 - Current
- Maintained accurate records and files, ensuring easy access to information.
- Managed scheduling and calendar coordination for Manager of Cardio Respiratory Services.
- Supported onboarding processes for new staff, facilitating smooth transitions.
- Conducted inventory management of office supplies.
- Provided training and guidance to junior administrative staff on best practices.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping.
- Supported management team through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Optimized calendar management for department head by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Maintained inventory of office supplies and placed orders.
- Maintained confidentiality of sensitive information.
- Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
- Managed department vacation scheduling and co leading the department’s Scheduling Committee Meetings.
- Assisted in Kronos time card management
Material Coordinator
Albany Medical Center
Albany, NY
06.2014 - 02.2019
- Coordinated inventory management and supply chain activities to ensure timely availability of supplies
- Monitored stock levels, anticipating needs to maintain continuous supply for clinical operations.
- Managed receiving operations and proper storage of incoming materials.
- Facilitated clear communication between departments regarding material needs and availability.
- Conducted regular audits of inventory levels to prevent stockouts or overstocking situations.
Cardiac Monitor Technician
Albany Medical Center
Albany, NY
09.2012 - 06.2014
- Monitored cardiac rhythms using telemetry systems to ensure patient safety and timely intervention.
- Analyzed ECG data for arrhythmias, notifying medical staff of critical changes in patient conditions.
- Educated patients and families on cardiac monitoring procedures and equipment usage for improved understanding.
- Trained new technicians on monitoring protocols, equipment operation, and emergency response procedures.
Respiratory Care Assistant
Albany Medical Center
Albany, NY
04.2011 - 09.2012
- Trained new Respiratory Care Assistants
- Maintained respiratory supplies on all units
- Aided in survey of proper Oxygen tank storage
Education
Associate of Science -
Hudson Valley Community College
Troy, NYSkills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Administrative support
- Time management
- File organization
- Microsoft outlook
- Filing
- Clerical support
- Critical thinking
- Strong problem solver
- Scheduling
- Documentation and recordkeeping
- Computer proficiency
- Prioritization
- Confidential document control
- Training and coaching
- Account reconciliation
- Office equipment maintenance
Languages
Vietnamese
Limited Working
Timeline
Administrative Assistant
Albany Medical Center Hospital
02.2019 - Current
Material Coordinator
Albany Medical Center
06.2014 - 02.2019
Cardiac Monitor Technician
Albany Medical Center
09.2012 - 06.2014
Respiratory Care Assistant
Albany Medical Center
04.2011 - 09.2012
Associate of Science -
Hudson Valley Community College