Leah King
Sertec
ATLANTA,GA
12
years of professional experience
Self-motivated customer service support agent with over 10 years of experience in fast-paced environments. Expert in multitasking and complaint resolution, consistently fostering courteous relationships and delivering exceptional service to enhance customer satisfaction.
Self-motivated professional with a solid background in customer service. Recognized for exceptional communication and critical thinking skills, committed to delivering outstanding service and building lasting client relationships.
Work History
Customer Service Support Agent
10 Years 11 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Developed and maintained courteous and effective working relationships.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Excellent communication skills, both verbal and written.
Sales Associate
9 Months- Assisted customers in product selection, demonstrating strong product knowledge and effective communication skills.
- Delivered exceptional customer service, enhancing overall shopping experience and fostering client relationships.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Maintained organized merchandise displays, optimizing product visibility and accessibility for customers.
Education
Bachelor of Science - Political Science
Skills
Customer interaction
Call management
Empathy skills
Software navigation
Problem-solving aptitude
Critical thinking
Multitasking
Proactive communication
Self-motivation
Emotional intelligence
Timeline
Customer Service Support Agent
Sertec
10.2015 - CurrentRead More
Sales Associate
InMotion Entertainment
01.2015 - 10.2015Read More
University of West Georgia
Bachelor of Science from Political Science
Read More