Leah Knight
Athens,GA
Summary
Dedicated hard working professional with a strong track record of getting the job done.
Overview
25
25
years of professional experience
Work History
Manager
Whataburger
03.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
Assistant Manager / General Manager
Domino's Pizza
01.2018 - Current
- Handling of Deposits and Cash Drawers
- Oversee food preparation, food quality
- Customer Service
- Team Development
- Profit and Loss
- Team Scheduling
- Daily Operations Management
- Local Store Marketing
Tier 1 IOS Technical support
Kelly services (WAH Apple project)
01.2016 - 01.2018
- Tier 1 IOS Technical support
- Tier 1 Mac+ Technical support
- Tier 2 IOS Technical support
- Tier 2 Mac+ Technical support
- Customer service
- Senior advisor
Assistant manager/ Manager
Dominos Pizza
01.2002 - 01.2018
- Cash Handling of Deposits and Cash Drawers
- Oversee food preparation, food quality
- Customer Service
- Team Development
- Profit and Loss Team Scheduling
- Daily Operations Management
- Local Store Marketing
Sales
Asurian (WAH Directv project)
01.2015 - 01.2016
- Sales
- Customer service
- Tech support
Team Leader (CSA IV)
Lowes
01.2000 - 01.2002
- Customer Service
- Inventory control
- Sales And Service
Education
Foleys Academy
Houston, Texas01.1991
Lamar
Houston, Texas01.1990
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
Timeline
Manager
Whataburger
03.2024 - Current
Assistant Manager / General Manager
Domino's Pizza
01.2018 - Current
Tier 1 IOS Technical support
Kelly services (WAH Apple project)
01.2016 - 01.2018
Sales
Asurian (WAH Directv project)
01.2015 - 01.2016
Assistant manager/ Manager
Dominos Pizza
01.2002 - 01.2018
Team Leader (CSA IV)
Lowes
01.2000 - 01.2002
Foleys Academy
Lamar