Leah Krasicky

I deep clean each home top to bottom with care and love as if it's my own home.

• Used organic-based chemicals to disinfect floors, counters and furniture.
• Reduced allergens in homes by thoroughly vacuuming carpets and upholstery, improving indoor air quality.
• Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
• Maintained optimal supply levels to meet daily and special cleaning needs.
• Increased client retention rate through consistent attention to detail and thoroughness in all tasks performed.

• Created improved filing system to maintain secure client data.
• Responded to customer concerns and questions on daily basis.
• Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
• Followed up overdue payments and payment plans from clients to establish good cash flow.
• Identified, researched, and resolved billing variances to maintain system accuracy and currency.
• Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
• Utilized various software programs to process customer payments.

• Analyzed customer needs to provide customized insurance solutions.
• Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
• Analyzed risk factors to recommend appropriate coverage levels.
• Consistently exceeded monthly sales quotas by effectively presenting product offerings to potential customers.
• Built relationships with clients using active listening and issue resolution to provide excellent service.
• Monitored customer feedback and identified areas of improvement.
• Determined client needs and financial situations by listening and scheduling fact-finding appointments.

• Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
• Completed safety training and certifications to minimize risk of infection or injury to customers.
• Maintained regular client list and successfully handled walk-in customers.
• Demonstrated thorough knowledge of all salon products and services.
• Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
• Developed loyal following of clients by providing high-quality services.
• Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
• Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
• Recorded notes for future reference about customer preferences and services delivered.