Leah Kukelhan
Greenwood,IN
Summary
Outgoing customer service/office assistant with experience overseeing multiple tasks and working with customers and employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.
Overview
1
1
year of professional experience
Work History
Customer Service
Noble Roman's Craft Pizza And Pub
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries, complaints, and concerns.
- Trained new team members on company policies, procedures, and best practices to ensure consistent service.
- Greeted and welcomed customers to establishment prior to taking food order. Carefully reviewed prepared items against customer orders to verify accuracy prior to delivery.
- Received food and beverage orders from guests via telephone and accurately relayed orders to service attendants.
Office Assistant
Highgarden Real Estate
06.2022 - 08.2023
- Increased customer satisfaction by providing professional and courteous front desk support.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Coordinated office events that promoted team cohesion and boosted overall morale among employees.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Answered phones and directed calls to appropriate recipients/office locations.
Education
High School Diploma -
Center Grove High School
Greenwood, IN12.2023
Skills
- Positive Attitude
- Effective Communication
- Telephone Etiquette
- Customer Needs Assessment
- Time Management
- Problem Solving
Timeline
Office Assistant
Highgarden Real Estate
06.2022 - 08.2023
Customer Service
Noble Roman's Craft Pizza And Pub
High School Diploma -
Center Grove High School
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