LEAH LEWIS

Carrollton,Kentucky

Summary

Dedicated and guest-focused hospitality and retail professional, with more than 13 years of experience. Delivering exceptional service in restaurants, bartending as well as serving private banquets. I've also exceeded in retail and wellness environments. I've proven my ability to build strong customer relationships, manage multiple priorities in fast-paced settings. I've trained new team members and contributed to positive business outcomes. I'm recognized as professionalism, reliability, leadership and strong communication skills.

Overview

years of professional experience

Work History

Sales Associate / Customer Service Representative

Sun Tan City

12.2025 - 05.2026

Provide exceptional customer service and assist clients with tanning and wellness services.
Educate customers on memberships, packages, products, and promotional offerings.
Process sales transactions and maintain accurate customer records.
Ensure compliance with company safety and sanitation standards.
Support daily operations, appointment scheduling, and facility cleanliness.
Build strong customer relationships to encourage customer retention and satisfaction.

Retail Associate

Rainbow Blossom Natural Food Markets

07.2024 - 10.2025

Assisted customers with product selection and provided knowledgeable recommendations.
Operated cash registers and processed transactions accurately.
Stocked merchandise and maintained inventory levels.
Helped create a clean, organized, and welcoming shopping environment.
Supported daily store operations and collaborated with team members to meet customer needs.
Promoted excellent customer service and product awareness.

Server, Banquet Server, Cocktail Server, Bartender & Shift Leader

Captain's Quarters Riverside Grille

04.2021 - 06.2024

Delivered exceptional guest service in a fast-paced dining environment.
Greeted, seated, and served guests while ensuring a positive dining experience.
Processed cash, credit card, and electronic payments accurately.
Assisted with banquet setup, room arrangements, and special event requests.
Prepared and served alcoholic and non-alcoholic beverages.
Trained and mentored new employees on service standards and procedures.
Supported daily operations as a Shift Leader and assisted management when needed.
Maintained cleanliness and organization throughout service areas.

Server

Texas Roadhouse

01.2020 - 03.2021

Provided friendly and efficient service in a high-volume restaurant environment.
Accurately entered orders and processed guest payments.
Maintained clean and organized dining areas.
Assisted with stocking, side work, and service preparation.
Trained incoming servers on restaurant procedures and service expectations.

Education

High School Diploma -

Trimble County

Bedford

08-2012

Skills

Sales transactions
Inventory management
Product knowledge
Customer engagement
Employee training
Problem solving
Team collaboration

Adaptability
Goal oriented
Exceptional customer service
Multi-tasking strength
Reliable and punctual
Excellent communication skills

Timeline