Summary
Overview
Work History
Education
Skills
Timeline
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LEAH LUCARELLI

Aurora,CO

Summary

Customer-focused professional with over 10 years in customer service roles, enhancing satisfaction and building loyalty through strong relationship management. Skilled in adapting to changing environments while promoting team success and growth. Committed to proactive professional development and delivering exceptional service.

Overview

11
11
years of professional experience

Work History

Bartender

Annette
Aurora, CO
12.2025 - 07.2026
  • Delivered high-touch,detail-oriented service in a James Beard Award-winning dining room.
  • Consistently provided excellent guest experiences resulting in repeat customers and positive feedback.
  • Deep knowledge of seasonal menus, and chef-driven cuisine.
  • Deep knowledge of all cocktail recipes as well as batching recipes, cocktail preparation and wine menu.
  • Demonstrated exceptional time-management by staying on top of ticket times for service bar and all bar guests

Bartender /Server

Cucina Bella
Denver, CO
01.2024 - 09.2026
  • Crafted and served diverse cocktails, enhancing customer satisfaction and loyal clientele.
  • Ordered all liquor and wines to keep bar well stocked and organized each week.
  • Assisted with staff training.
  • Implemented efficient workflow processes, improving service speed during peak hours without compromising quality.
  • Managed cash register operations, processing transactions efficiently and maintaining accurate records.

Bartender

Basso
St Louis, MO
12.2022 - 09.2023
  • Performed opening and closing duties, printing sales reports, setting up the bar and preparing cash drawers.
  • Knowledge in batching cocktails and all cocktail recipes and technique.
  • Communicated clearly with kitchen staff to maintain order accuracy and address special requests or dietary restrictions.
  • Served high customer volumes during weekends and busy season.
  • Provided exceptional customer service, ensuring a welcoming atmosphere for patrons.

Bottle Service Waitress

Mist Pool Bar
Put-in-Bay, OH
05.2015 - 09.2018
  • Greeted all parties in groups up to 20+ people upon entry to reservation.
  • Displayed enthusiastic high quality service, successfully increasing referrals and walk-n business.
  • Consistency with refilling mixers, garnishes, ice and ordering bottles, specialty drinks and food.
  • Maintained updated knowledge of drink list, promotions, and specials using persuasive selling techniques to maximize sales.

Education

No Degree - Respiratory Therapy

University of Akron
Akron, OH

No Degree -

Eastern Gateway Community College
Steubenville, OH

Skills

  • Guest service
  • High-volume operations
  • Strong multitasking
  • Collaborative professionalism
  • Inventory management
  • Adaptability
  • Hard-working
  • Personable

Timeline

Bartender

Annette
12.2025 - 07.2026

Bartender /Server

Cucina Bella
01.2024 - 09.2026

Bartender

Basso
12.2022 - 09.2023

Bottle Service Waitress

Mist Pool Bar
05.2015 - 09.2018

No Degree -

Eastern Gateway Community College

No Degree - Respiratory Therapy

University of Akron