Graphic design
Leah Macias
Hacienda Heights,CA
Summary
Dedicated to turning out drinks efficiently and accurately handling special orders. Resourceful and adaptable with a quality-driven mindset and history of creating unique cocktails to set bar apart from the competition.
Overview
6
6
years of professional experience
3
3
Certification
Work History
Mixologist/Server
Sunset Room
Hacienda Heights, USA
02.2022 - Current
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to standard recipes.
- Conducted inventory of supplies and restocked as needed.
- Developed new cocktail recipes based on customer preferences.
- Followed proper cash handling procedures when closing out tabs or cashing out customers.
- Monitored customer consumption to ensure responsible drinking habits were followed.
Customer Service Representative
New American Funding
Tustin, USA
10.2020 - 07.2021
- Work alongside the Inside Loan Agent Division, assisting loan ocers by making outbound calls to customers who conveyed an initial interest in a home loan refinance, make outbound calls to potential customers, eectively communicate with multiple loan ocers to provide high level service to all parties involved
- Responded to customer requests for products, services, and company information.
Administrative Assistant
nWe Investments
Industry, USA
11.2018 - 04.2020
- At the request of the loan ocer conduct regular follow-up sources in regards to outstanding documents, perform administrative duties as assigned, provide marketing duties as needed including making flyers and managing the teams social media accounts
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Education
Mount San Antonio College - Kinesiology and Wellness
Mount San Antonio College
Walnut, CA09.2024
Skills
- Cash Handling Accuracy
- Teamwork and Collaboration
- Problem-Solving
- Creative Mixology
- Bartending proficiency
Certification
- BLS Certified by the American Heart Association
- RBS Certified
- Food Handlers Certified
Timeline
Mixologist/Server
Sunset Room
02.2022 - Current
Customer Service Representative
New American Funding
10.2020 - 07.2021
Administrative Assistant
nWe Investments
11.2018 - 04.2020
Mount San Antonio College - Kinesiology and Wellness
Mount San Antonio College
Work Preference
Work Type
Part TimeGig WorkContract WorkWork Location
On-SiteImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursSoftware
Spread sheets
Social media
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