Summary
Overview
Work History
Education
Skills
Activities
Certification
Timeline
Generic

Leah Martinez

Los Angeles,California

Summary

Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sever

Euerka Tasting Kitchen
12.2023 - Current
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Assisted in training new servers.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Guest Advocate

Target
11.2021 - 12.2023
  • Assisted with returns, exchanges, and refunds in accordance with company policy.
  • Performed cashier duties such as processing payments, returns, and exchanges accurately.
  • Identified opportunities for improvement in operational processes.
  • Resolved customer complaints in a professional manner.
  • Demonstrated strong communication skills when interacting with customers and coworkers.
  • Maintained cleanliness standards throughout the store area.

Education

Working Towards - Marine Biology

Long Beach City College
06-2027

High School Diploma -

Eagle Rock High School
06.2022

Skills

  • Communication skills
  • Problem solving
  • Active listening
  • Leadership
  • Team collaboration
  • Time management
  • Customer service
  • Operational efficiency

Activities

  • Volunteering at St. Brigid Church
  • Internship at Hawaii Marine Animal Rescue

Certification

  • California Food Handler
  • California Responsible Beverage Service Trainer

Timeline

Sever

Euerka Tasting Kitchen
12.2023 - Current

Guest Advocate

Target
11.2021 - 12.2023

Working Towards - Marine Biology

Long Beach City College

High School Diploma -

Eagle Rock High School

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