Professional with strong background in account coordination, adept at managing client relationships and streamlining processes. Proven ability to collaborate effectively with teams to achieve high-impact results. Skilled in project management, communication, and problem-solving, ensuring adaptability to changing needs while maintaining reliability and focus on outcomes.
Overview
10
10
years of professional experience
Work History
Account Coordinator
Point B
Charlotte, NC
12.2022 - 04.2026
Partnered with Account Leadership teams to drive client account support functions, analyzing account sales and financial data, including project level estimates to completion
Monitored time and expense compliance
Worked with associates and/or ASA to resolve miscoded T&E and flag anomalies for Account Leader
Tracked hours that need to be logged with Business Partner company and system and checks for accuracy
Produced client invoices in partnership with ASA. Reviewed and reconciles outstanding invoices and worked with account/client to follow up on past due payments
Assisted associates in account onboarding / offboarding at the beginning and end of engagements
Supported account meetings by scheduling, preparing materials, confirming speaking roles, and sending out related comms before and after the meeting
Maintained data hygiene in Salesforce in order to
Ensure sales contribution ratings and project closure activities are completed before its deadline
Coordinated client communications and project timelines to ensure alignment with client expectations.
Deeply understand and carry out client’s business processes (invoicing, SOW, onboarding, etc.) and proactively guide account approach to benefit Point B and the client
Manage active project data by ensuring milestones are correct, assignments and schedules are up to date
Create and maintain financial and sales pipeline dashboards and presentations to support account pursuit planning and financial performance visibility
Maintained and organized essential data elements that are critical for our predictable performance efforts
Created and maintained Teams collaboration sites for various accounts
Business Development Coordinator - Contract
Millennium Management, LCC
New York, NY
10.2020 - 06.2025
Helped build out infrastructure and pipeline process for the rapidly growing statistical arbitrage business
Worked closely with the assistant to the Global Head of Quantitative Strategies to optimize the recruiting process and maintain a positive rapport among candidates, recruiters and hiring managers
Served as the liaison between dozens of recruiters, 150+ hiring managers and dozens of candidates per hiring manager to coordinate interviews across 7 global offices and 200+ US based satellite pods
Maintained candidate management system (Salesforce) and offline trackers/reports
Maintained Salesforce database of candidate profiles/resumes, test scores, assessment results, and interview feedback forms
Set up and administered required case studies, coding tests and projects pertinent to each recruiting process
Recruiting Coordinator
Point B
Charlotte, NC
08.2021 - 12.2022
Facilitated the hiring process by coordinating with candidates and hiring managers to schedule interviews via Veeva and shared calendars
Managed reference checks and defined opportunities for process improvement
Managed background check process partnering with the HR and Talent Acquisition teams as needed on non-typical responses
Oversaw resume creation process - partnering with Resource Management - defining opportunities for process improvement and automation tool refinement
Business Development Coordinator
Millennium Management, LCC
New York, NY
07.2018 - 06.2020
Coordinated schedules of hundreds of candidates and 150+ hiring managers to schedule interviews for the recruitment process across 7 global offices and 200+ US based satellite pods
Maintained candidate management system (Salesforce) and offline trackers/reports
Maintained database of candidate profiles/resumes, test scores, assessment results, and interview feedback forms
Built projects in LinkedIn Recruiter laying out searches for ideal candidates
Set up and administered required case studies, coding tests and projects pertinent to each recruiting process
Office Administrator
Millennium Management, LLC
New York, NY
12.2015 - 01.2018
Maintained company principles of integrity, discipline and excellence by ensuring the efficiency and sustained quality of service provided to employees, guests and investors
Managed the booking reservations and calendars for 30+ conference rooms, scheduled meetings for 1000+ employees and coordinated video conference rooms with office management teams in 7 global locations
Promptly answered phone calls, logged deliveries and greeted guests; provided hospitality for and escorted guests to meetings, ensured that all deliveries were properly documented and promptly delivered to their respective recipients
Education
Bachelor of Arts - English, Writing, Mass Communication, Journalism
North Carolina Central University
Durham, NC
05-2015
Skills
Salesforce proficiency
Power BI data visualization
Workday proficiency
Project coordination
Schedule coordination
Resume evaluation
Excel proficiency
AWARDS
Lambda Pi Eta National Communication Association Member 2015, University Honors Program 2011-2015, Chancellor Scholar 2011-2015, Soaring Eagle Scholarship 2011-2015
Timeline
Account Coordinator
Point B
12.2022 - 04.2026
Recruiting Coordinator
Point B
08.2021 - 12.2022
Business Development Coordinator - Contract
Millennium Management, LCC
10.2020 - 06.2025
Business Development Coordinator
Millennium Management, LCC
07.2018 - 06.2020
Office Administrator
Millennium Management, LLC
12.2015 - 01.2018
Bachelor of Arts - English, Writing, Mass Communication, Journalism