Leah Nichols
Summary
Efficient, driven, and self-starter with 10 years of experience in client services, data management and conflict resolution
Overview
15
15
years of professional experience
1
1
Certification
Work History
Job Coach
The Major Group
Tulsa, OK
04.2019 - Current
- Provided ongoing guidance and support to clients throughout job search and onboarding process.
- Developed and maintained relationships with community resources to support job coaching.
- Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
- Collaborated with local employers to identify job opportunities for clients.
- Summarized 10+ monthly data sheets by following protocol and expert prioritization to an informed decision, resulting in optimized efficiency.
Photo Lab Technician / Cashier
Wal-Mart Supercenter
Bixby, OK
07.2013 - 05.2019
- Used inkjet printer, canvas and metal prints and mat boards to print and mount images.
- Assessed customer needs and examined order contents to identify processing requirements and timelines.
- Examined developed prints to determine defects such as broken lines, spots or blurs.
- Operated photo department cash register to scan items and process checks and credit card transactions.
- Developed and processed film and picture CDs and restored photos using Epson.
- Performed daily maintenance and cleaning of photographic processing equipment, promoting continued functionality.
- Maintained lab printers and processing equipment, ensuring proper functioning for each shift.
- Performed opening and closing procedures to keep operations running smoothly.
- Accepted and completed in-person and online orders for photographs and photo merchandise.
Substitute Teacher, K-12
Jenks Public Schools - East Intermediate
Jenks, OK
08.2015 - 09.2017
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Pre and Post Grants Assistant
Oral Roberts University
Tulsa, OK
01.2013 - 05.2013
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Office Assistant
Tulsa Community College
Tulsa, OK
03.2008 - 12.2012
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Input data into spreadsheets and databases.
Education
Bachelor of Arts - Writing
Oral Roberts University
Tulsa, OKMaster of Science - Counseling
Mid-America Christian University
Oklahoma City, OK05.2024
Skills
- Highly capable in Supervising
- Attention to Detail
- Truancy Counseling
- Crisis Intervention
- Decision Making
- Critical Thinking
Certification
- Oklahoma Life Insurance License - February 2025
Timeline
Job Coach
The Major Group
04.2019 - Current
Substitute Teacher, K-12
Jenks Public Schools - East Intermediate
08.2015 - 09.2017
Photo Lab Technician / Cashier
Wal-Mart Supercenter
07.2013 - 05.2019
Pre and Post Grants Assistant
Oral Roberts University
01.2013 - 05.2013
Office Assistant
Tulsa Community College
03.2008 - 12.2012
Bachelor of Arts - Writing
Oral Roberts University
Master of Science - Counseling
Mid-America Christian University
Similar Profiles
Hank Jay WilkeHank Jay Wilke
Recruiter at Austin Major GroupRecruiter at Austin Major Group
Guivenson JEAN-LOUISGuivenson JEAN-LOUIS
United Nations Development Program (UNEP) at Member, Volunteer Major Group for Children and Youth(MGCY)United Nations Development Program (UNEP) at Member, Volunteer Major Group for Children and Youth(MGCY)
Hussein El HajjHussein El Hajj
Project Engineer at Major Contracting GroupProject Engineer at Major Contracting Group
Shanise MooreShanise Moore
Job Coach at Community Service LeagueJob Coach at Community Service League
KIYRRAE OLSONKIYRRAE OLSON
Job Coach at Productive AlternativesJob Coach at Productive Alternatives