Overview
Work History
Education
Skills
Timeline
Leadership Experience
Leadership Experience
Generic

Leah Parker

Thornton,CO

Overview

8
8
years of professional experience

Work History

Warehouse Office Coordinator

Denver Intermodal Express
10.2023 - Current
  • Maintain accurate inventory of product for customers through creation of receipts and orders.
  • Manage office activities by maintaining communication between customers, tracking records, and filing all documents.
  • Interacted with customers by phone, email, or in-person to provide information and resolve issues in a timely manner.
  • Manage timely schedule of receiving and shipping products for customers.

Server

Biscuits and Berries
08.2023 - 10.2023
  • Collaborated with a dedicated team to complete the setup, service, and dismantling of events.
  • Exhibited the highest of standards of professionalism while executing tasks such as tray passing, buffet and water replenishments, and event service, ensuring a memorable and polished guest experience.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Delivery Driver

Kroger
04.2023 - 07.2023
  • Efficiently delivered orders to correct addresses above 95% accuracy with correct products and removed rejected items.
  • Communicated any vehicle or route issues to transportation supervisors to resolve issues quickly.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Customer Relationship Advocate

Fidelity Investments
07.2022 - 02.2023
  • Maintained meticulous and up-to-date records of customer interactions and account management using Salesforce.
  • Decreased wait times by 5% by answering each call promptly and completing the call efficiently.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Production Lead

Belmar Select Outsourcing
06.2021 - 07.2022
  • Collaborated with supervisor and other leads to manage production team optimizing production schedule.
  • Conducted comprehensive training sessions for the production team in the precise operation, calibration, and maintenance of production equipment and procedures.
  • Inspected and maintained equipment to increase productivity by 10%.
  • Handled production documentation for waste, output, and downtime.

OR Supply Tech

The Medical Center of Aurora
10.2019 - 02.2020
  • Expertly organized and unloaded medical supplies precisely into designated bins and shelves in the OR supply room while retrieving supplies for surgical procedures.
  • Managed an impeccable record of managing and optimizing inventory levels within the OR supply room guaranteeing a continuous supply flow.
  • Accurately and meticulously tracked and ordered supply items as needed for inventory.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Assembler

Organize My Drawer
01.2019 - 07.2019
  • Crafted custom acrylic organizers with precision, resulting in error reduction and minimized material waste.
  • Assembled components with minimal supervision, exceeding expected project milestones and showcasing time management.
  • Performed regular maintenance on equipment to verify functionality and performance.
  • Conducted quality assurance inspections on finished products and reported issues to supervisor.

Cupcake Decorator

Gigi's Cupcakes
06.2018 - 03.2019
  • Demonstrated exceptional communication skills by managing inquiries, custom order requests, and customer concerns via phone.
  • Effectively met customer order demands and in-store production presentation needs by decorating more than 150 cupcakes daily.
  • Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
  • Verified accuracy of orders while meeting strict deadlines on producing completed products.

Receptionist

Grace and Leedy Dentistry
01.2018 - 06.2018
  • Offered patients a genuinely welcoming and amicable reception to the office.
  • Efficiently upheld the schedules of 2 dentists and 6 hygienists, ensuring seamless operations.
  • Diligently managed the verification of insurance details for patient services.
  • Expertly handled incoming phone inquiries addressing appointment adjustments and billing inquiries with professionalism.

Barista

Starbucks
07.2016 - 01.2018
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Reduced wait times by 5% with proficient service and knowledge of products.

Education

Diploma -

D’Evelyn High School
Denver, CO

Data Science with SQL and Tableau Certificate -

Cornell University
Thornton, CO
08.2023

Skills

  • Microsoft Office and Outlook
  • Excel
  • Microsoft Teams
  • Salesforce
  • 3pl
  • Schedule management
  • Data entry
  • Report Reconciliation
  • Inventory Auditing
  • Order Processing

Timeline

Warehouse Office Coordinator

Denver Intermodal Express
10.2023 - Current

Server

Biscuits and Berries
08.2023 - 10.2023

Delivery Driver

Kroger
04.2023 - 07.2023

Customer Relationship Advocate

Fidelity Investments
07.2022 - 02.2023

Production Lead

Belmar Select Outsourcing
06.2021 - 07.2022

OR Supply Tech

The Medical Center of Aurora
10.2019 - 02.2020

Assembler

Organize My Drawer
01.2019 - 07.2019

Cupcake Decorator

Gigi's Cupcakes
06.2018 - 03.2019

Receptionist

Grace and Leedy Dentistry
01.2018 - 06.2018

Barista

Starbucks
07.2016 - 01.2018

Diploma -

D’Evelyn High School

Data Science with SQL and Tableau Certificate -

Cornell University

Leadership Experience

Belmar Select Outsourcing -  06/2021 to 07/2022

Production Lead- Lakewood, CO

Collaborated with supervisor and other leads to manage production team to optimize production schedule, Conducted comprehensive training sessions for the production team in the precise operation, calibration, and maintenance of production equipment and procedures, Inspected and maintained equipment to increase productivity by 10%

Leadership Experience

Belmar Select Outsourcing -  06/2021 to 07/2022

Production Lead- Lakewood, CO

Collaborated with supervisor and other leads to manage production team to optimize production schedule, Conducted comprehensive training sessions for the production team in the precise operation, calibration, and maintenance of production equipment and procedures, Inspected and maintained equipment to increase productivity by 10%

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Leah Parker