Leah Piserchia
Elmwood Park
Summary
Motivated Psychology graduate (May 2026) with strong academic performance and foundational experience supporting emotional regulation, behavioral challenges, and trauma-informed communication. Skilled in staying calm under pressure, building rapport, and assisting individuals experiencing distress. Background includes behavioral support in educational settings and high-responsibility client communication in banking. Accepted into a Master of Clinical & Counseling Psychology program (starting August 2026), demonstrating long-term commitment to the mental-health field. Seeking a role in crisis intervention, 988 Lifeline, inpatient psychiatry, or adult behavioral health to apply foundational crisis skills and continue developing clinical expertise under supervision.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Teacher’s Aide
Lightbridge Academy
01.2024 - Current
- Support emotional regulation and behavioral stability using trauma-informed strategies.
- Assist with de-escalation during moments of distress to maintain a safe, structured environment.
- Observe behavioral patterns and communicate concerns clearly to lead teachers and parents.
- Build supportive, trust-based relationships through active listening and consistent communication.
- Provide individualized support to promote emotional well-being and positive behavioral development.
Senior Personal Banker
Valley National Bancorp
01.2023 - 01.2024
- Managed sensitive client interactions requiring empathy, confidentiality, and clear communication.
- De-escalated emotionally charged situations and resolved concerns in a high-volume environment.
- Maintained accurate documentation and adhered to strict compliance and privacy standards.
- Built rapport with diverse clients and supported individuals experiencing financial stress.
Education
Master of Clinical & Counseling Psychology -
William Paterson University of New Jersey
Wayne, NJB.A. - Psychology
William Paterson University of New Jersey
Wayne, NJ05.2026
Skills
- Crisis Communication & De-Escalation
- Familiarity with Suicide Risk Concepts (academically trained; ready for formal instruction)
- Trauma-Informed Care
- Emotional Regulation Support
- Behavioral Observation & Documentation
- Safety Planning Support (introductory)
- Confidentiality & HIPAA-Aligned Practices
- Active Listening & Rapport-Building
- Awareness of Community Mental-Health Resources (ready to learn referral protocols)
- Microsoft Office & Documentation Systems
Certification
CPR / AED / First Aid — American Health Training Association (2025)
Timeline
Teacher’s Aide
Lightbridge Academy
01.2024 - Current
Senior Personal Banker
Valley National Bancorp
01.2023 - 01.2024
Master of Clinical & Counseling Psychology -
William Paterson University of New Jersey
B.A. - Psychology
William Paterson University of New Jersey
CAREER INTERESTS
- Crisis intervention
- 988 Lifeline
- Inpatient psychiatry
- Emergency department psych support
- Trauma-informed care
- Counseling services