Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leah Reed

Oakville

Summary

Dedicated customer service specialist skilled in problem resolution, customer relations, and effective communication. Proven ability to adapt to changing procedures and provide exceptional support, contributing to overall customer satisfaction.

Overview

8
8
years of professional experience

Work History

Customer Service Specialist

Washington Department Of Fish And Wildlife
Olympia, WA
04.2026 - Current
  • Participated in training sessions to enhance product knowledge and service techniques continually.
  • Adapted quickly to changing procedures, ensuring compliance with departmental guidelines and standards.
  • Developed knowledge of wildlife regulations to accurately inform customers about policies and programs.
  • Assisted in maintaining accurate records of customer interactions and transactions.
  • Provided exceptional customer support, addressing inquiries and resolving issues effectively.

Waitress

Gray Goat Bar and Grill
Oakville, WA
01.2019 - 04.2026
  • Provided exceptional customer service, ensuring satisfaction and repeat business.
  • Managed multiple tables efficiently during peak hours, maintaining high service standards.
  • Collaborated with kitchen staff to streamline order delivery and reduce wait times.
  • Trained new team members on menu details, service protocols, and cash handling processes.

Education

Certificate of Completion - Hospitality

International Air And Hospitality Academy
Vancouver, WA
12-2023

High School Diploma -

Oakville School District
Oakville, WA
06-2023

Skills

  • Customer service
  • Customer relations
  • Problem resolution
  • Prioritization
  • Good communication skills

Timeline

Customer Service Specialist

Washington Department Of Fish And Wildlife
04.2026 - Current

Waitress

Gray Goat Bar and Grill
01.2019 - 04.2026

Certificate of Completion - Hospitality

International Air And Hospitality Academy

High School Diploma -

Oakville School District