Leah Ricciardone
Babylon,NY
Summary
Dedicated professional with strong customer service skills. Experienced in managing customer interactions and maintaining satisfaction. Committed to enhancing user experiences through effective communication and problem-solving.
Overview
3
3
years of professional experience
Work History
Tech Help
SUNY Cortland
Cortland, New York
08.2025 - Current
- When at school I work here during the semesters.
- Supported students in understanding equipment usage during practical sessions.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Managed quality control and maintained high level of customer satisfaction.
Camp Counselor
Village of Saltaire
Fire Island, NY
06.2024 - Current
- In the summers I am a camp counselor during the day.
- Supervised daily activities and ensured camper safety during outdoor adventures.
- Assisted in planning and organizing weekly schedules for camp activities.
- Collaborated with team members to create a positive camp environment for all participants.
- Led arts and crafts sessions, providing guidance on creative projects.
- Communicated effectively with campers to address concerns and provide support.
Counter Person
The Pizzeria
Islip, New York
06.2023 - 01.2025
- Handled customer orders and ensured accurate food preparation.
- Operated cash register and processed customer transactions efficiently.
- Maintained cleanliness and organization of workstations and dining area.
- Assisted in inventory management and restocked supplies as needed.
- Provided exceptional customer service by addressing inquiries and concerns.
- Collaborated with kitchen staff to ensure timely order fulfillment.
Education
Bachelor of Science - Early Childhood Education
SUNY Cortland
Cortland05-2027
Skills
- Problem solving
- Conflict resolution
- Customer service
- Effective communication
- Team collaboration
- Multitasking and organization
- Problem-solving
- Workload management
- Issue resolution
- Team Training
- Customer interaction
- Relationship building
Timeline
Tech Help
SUNY Cortland
08.2025 - Current
Camp Counselor
Village of Saltaire
06.2024 - Current
Counter Person
The Pizzeria
06.2023 - 01.2025
Bachelor of Science - Early Childhood Education
SUNY Cortland