Leah Robinson
Charlotte,North Carolina
Summary
Friendly and proven restaurant hostess with strong communication and problem-solving skills. Experienced in engaging with customers, managing reservations, and ensuring a smooth experience. Looking to apply my interpersonal skills and passion for communication in a career in communication studies. Committed to creating positive interactions and a welcoming environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Kid LLC.
08.2023 - Current
- Answered customer questions about hours, seating, and menu information.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Trained new hostesses on customer service best practices and restaurant policies
- Took to-go orders by phone
Restaurant Hostess
Stomp Chomp & Roll
11.2022 - 07.2023
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Managed seating chart and monitored activity in restaurant to keep efficient dining flow.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
High School Diploma -
Levine Middle College High School
Matthews, NC05.2026
Associate of Arts -
Central Piedmont Community College
Charlotte, NC05.2026
No Degree -
South Mecklenburg High School
Charlotte, NC05.2023
Skills
- Dining room management
- Communication in Customer Service
- Complex Problem-Solving
- Organizational Coordination
- Memorization Skills
Certification
- ServSafe
- CPR
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Restaurant Hostess
Kid LLC.
08.2023 - Current
Restaurant Hostess
Stomp Chomp & Roll
11.2022 - 07.2023
High School Diploma -
Levine Middle College High School
Associate of Arts -
Central Piedmont Community College
No Degree -
South Mecklenburg High School
- ServSafe
- CPR
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