Leah Robles
Cypress,TX
Summary
Bilingual, high-energy professional with proven experience across retail, fast food, and administrative environments. Dependable fast learner who thrives under pressure and excels in customer-facing roles. Recognized for strong natural leadership abilities, an outgoing personality, and a strict commitment to operational excellence and following instructions accurately.
Overview
4
4
years of post-secondary education
Work History
Administrative Desk Clerk
Local Office / Organization
- Managed front-desk operations, greeting clients and maintaining a friendly, welcoming environment.
- Handled multi-line phone systems, routed calls accurately, and resolved customer inquiries efficiently.
- Followed strict corporate instructions to maintain organized digital and physical filing systems.
Retail Sales Associate
Local Retail Store
- Delivered high-quality customer service, assisting shoppers and boosting store loyalty.
- Maintained sharp focus under pressure during peak holiday and weekend shopping hours.
- Operated cash registers quickly and accurately while balancing drawers at the end of shifts.
Team Member / Cashier
Local Fast Food Restaurant
- Thrived in a fast-paced environment, taking orders accurately and preparing food items to standard.
- Stepped up as a natural leader to help train newer team members on speed and service guidelines.
- Resolved customer complaints with a friendly, positive attitude to ensure repeat business.
Education
High School Diploma -
Cy-Fair High School
08.2022 - 05.2026
Skills
- Spanish
- English
- Customer Relations
- Team Leadership
- Active Listening
- Conflict Resolution
- Fast Learner
- Thrives Under Pressure
- Highly Dependable
- Detail-Oriented
- Point of Sale (POS) Systems
- Administrative Support
- Multitasking
- Problem resolution
- Effective communication
Core Skills
Native/Fluent Spanish & English, Customer Relations, Team Leadership, Active Listening, Conflict Resolution, Fast Learner, Thrives Under Pressure, Highly Dependable, Detail-Oriented, Point of Sale (POS) Systems, Administrative Support, Multitasking
Timeline
High School Diploma -
Cy-Fair High School
08.2022 - 05.2026
Team Member / Cashier
Local Fast Food Restaurant
Retail Sales Associate
Local Retail Store
Administrative Desk Clerk
Local Office / Organization