Leah Rodriguez
Ferris,TX
Summary
Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
E-Commerce Personal Shopper/ Curbie
HEB Grocery Store
08.2023 - Current
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Office Assistant
Jon’s Drain Service
06.2020 - 08.2023
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
Education
Diploma -
Ferris High School
Ferris, TX06.2020
Skills
- Customer service excellence
- Problem-solving abilities
- Multitasking capabilities
- E-commerce tools proficiency
- Attention to detail
- Team collaboration
- Effective communication
- Adaptability and flexibility
- Customer Service
- Data Entry
- Filing and Recordkeeping
- Multitasking and Organization
Timeline
E-Commerce Personal Shopper/ Curbie
HEB Grocery Store
08.2023 - Current
Office Assistant
Jon’s Drain Service
06.2020 - 08.2023
Diploma -
Ferris High School
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