Leah Roy
Albany,NY
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Food Service Worker
Panera Bread
10.2022 - 12.2023
- Streamlined food preparation processes for increased efficiency and reduced waste.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Participated in regular trainings to stay current on industry best practices and trends.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Restaurant Waiter
La Strada Pizza & Pasta
06.2020 - 08.2022
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained clean and organized dining areas for optimal guest experience.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
- Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
- Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
Education
Bachelor of Arts - Philosophy & History
University At Albany
Albany, NY05.2027
Skills
- Inventory Control
- Customer Service
- Quick Learner
- Cash Register Operation
- Productivity and Efficiency
- Interpersonal Skills
- Multitasking
- Positive Attitude
Timeline
Food Service Worker
Panera Bread
10.2022 - 12.2023
Restaurant Waiter
La Strada Pizza & Pasta
06.2020 - 08.2022
Bachelor of Arts - Philosophy & History
University At Albany