Leah Ruelas
N. Las Vegas,NV
Summary
Personable and dedicated Customer Service Representative with extensive experience in the restaurant industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
3
3
years of professional experience
Work History
Front End Customer Service Associate
Carolina's Mexican Restaurant
Peoria, AZ
08.2019 - 03.2020
- Greeted guests and provided menus.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Monitored dining room for cleanliness and proper set-up at all times.
Carhop/cook/manager
Sonic Drive-in
Glendale, AZ
05.2017 - 02.2018
- Greeted and welcomed customers as they arrived at the drive-in window.
- Assisted customers in selecting menu items, taking orders, and providing information about specials or new menu items.
- Operated cash register accurately and efficiently to process customer payments.
- Provided excellent customer service by answering questions promptly and courteously resolving any customer complaints quickly and professionally.
Education
GED -
Ccsd
Las Vegas, NV05-2024
Skills
- Cross-Selling Products
- Patience and resilience
- Up-selling techniques
- Professional Appearance
- Excellent Customer Service
- Multi-Task Well Under Pressure
References
References available upon request.
Timeline
Front End Customer Service Associate
Carolina's Mexican Restaurant
08.2019 - 03.2020
Carhop/cook/manager
Sonic Drive-in
05.2017 - 02.2018
GED -
Ccsd