Open To Work
Leah Schroeder
Providence Performing Arts Center
Warwick,RI
Work Preference
Job Search Status:
Open to work
Desired start date:
Flexible
Desired Job Title
Officer AssistantTravel ConsultantTravel AssociateAdvertising Account Executive
Work Type
Full Time
24
years of professional experience
I’ve been a lot of places, seen a lot of faces. From starting out in the corporate world to opening my own business, and always having a finger on the pulse of the community, I’m enjoying the journey. I’m looking forward to sharing my past work experience and learning new skills along the way.
Work History
Bartender
24 Years 4 Months- Distributes alcoholic and non alcoholic beverages and food in a fast paced environment.
- Assists with any questions patrons if the theater might have in a short amount of time.
- Responsible for the start and end counts for all products sold each shift.
- Provides prompt and cheerful service to every customer while pivoting with the ever changing increase in costs over the years.
Bartender
7 Years 9 Months- Crafted and served a diverse range of beverages in high-volume environments.
- Ensured compliance with health and safety regulations during beverage preparation and service.
- Managed inventory levels, ordering supplies to maintain optimal stock for events.
- Developed creative cocktail recipes, enhancing guest experience and satisfaction.
- Trained and mentored new staff on bartending techniques and customer service standards.
- Resolved customer inquiries and complaints promptly, fostering positive patron relationships.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Owner
3 Years 11 Months- Established and managed daily operations to ensure efficient product delivery.
- Developed marketing strategies to enhance brand visibility and customer engagement.
- Oversaw inventory management system, optimizing stock levels and reducing waste.
- Trained and mentored staff, fostering a collaborative work environment.
- Spearheaded community outreach initiatives to strengthen local partnerships and support sustainability efforts.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Regional Travel Agent
10 Months- Cohesively plan vacations for AAA travel throughout different offices via call/walk in clients
- Keep very organized files for each client while switching offices throughout the state of Rhode Island
- Take on clients of other travel agents who are out on medical leave or vacation and provide them with top notch service to ensure that their vacation plans are maintained and run smooth until the return of their original travel agent or until their date of travel
- Book domestic and international air travel with clients either in person or over the phone
- Update AAA travel clients with any changes in their flight schedules including while they are on vacation and their return flights change
- Arrange cruise vacations from moderate to luxury international while giving the clients wants and needs the utmost attention, while keeping clients abreast of any changes that occur with their cruise
- Show a positive attitude when put in the most strenuous situations due to changes in weather that affect travel
- Capable of handling every type of client from low maintenance to high energy
- Responsible for all payments made in a timely fashion from every client by necessary due date
- Handle all of the cancelation process if client decides to not travel
- Sell AAA travel insurance to travelers to protect their vacations and give them a peace of mind if an unfortunate incident would occur leading up to the day of travel or while traveling
- Follow up with clients after their trip to make sure everything was satisfactory and maintain relationships
Officer Assistant
1 Year 8 Months- Assist the branch loan officers with daily tasks
- Keep clients informed and up to date with the process of their loan
- Share information and own expertise with others to enable them to accomplish group goals
- Seek to resolve confrontations and disagreements constructively, while able to find common ground and get cooperation with minimum noise
- Convey written and spoken messages effectively and timely to clients and loan officers
- Make timely, informed decisions that consider constraints and risks
- Use practical approaches to solve problems and works with others when needed
- Display the ability to recognize and analyze problems, evaluate solutions and make recommendations
- Adjust style, strategy, or approach as appropriate to the needs of the situation and clients
- Respond to change with a positive approach and a willingness to learn new ways to accomplish work activities and objectives
- Look for ways to make change work rather than only identifying why change will not work
- Show willingness to learn new methods, procedures or techniques
- Recognize the relative importance of certain tasks and responsibilities and can prioritize to ensure that deadlines are met
- Actively demonstrates commitment by maintaining a consistent and predictable work schedule
- Is relied upon by others as a source for valid information
- Pursue excellence and resolves issues and completes work with urgency
- Regards productivity and timeliness as a top priority and effectively responds to changing needs while keeping on track with project schedules
Advertising Account Executive
8 Months- Research, market and effectively present advertising opportunities to new and existing clients
- Penetrate new business through in-person meetings and presentations with key business managers and business owners
- Generate new business through telephone calls and participation in networking events
- Successfully expand existing client base
- Maintain consistent pipeline of prospective business
- Help organize The Providence Phoenix marketing and networking events to thank clients and expand into new markets
- Create advertisements and act as a liaison between the art department and clients when perfecting their advertisements
- Responsible for insertion orders to ensure the correct timeline weekly for each advertisement for all clients
- Handle billing and payment information between clients and The Providence Phoenix accounting department
- Utilize online social media to expand clients saturation into particular target markets
- Organize each clients files and pay close attention to detail to ensure long lasting business partnership with The Providence Phoenix and existing clients
- Conduct market research and projected plans over the course of the year to best utilize clients marketing budget
Channel Marketing Coordinator
1 Year 2 Months- Member of a creative team, involved in developing strong interpersonal relationships with co-workers, and formed a more stimulating relationship with outside partners
- Ability to develop and grow national or mid-market accounts
- Create ads for multiple consortiums for AAA Motor club Group, a partner of Collette Vacations
- Maintain partnerships with over 50 clients and their marketing plans from current year to projected year
- Create, proposed, and adjusted marketing plans with all preferred partners with the goal to fund mutually successful marketing results; executed marketing plans by putting ads together or providing any content requested
- Assist with the sales and marketing support of our key AAA Member Choice Vacations
- Provide day-to-day support on marketing plans, including the supply of content for relevant itineraries, special offers, images as required, and approving brochure pages for various brochure editions within specified deadlines
- Hold partners accountable for fulfilling plans and marketing activity requirements
- Ensure budgets are maintained and allocated appropriately across each agent partner
- Control invoicing of each marketing piece and process through the accounting department; coded all partnership marketing expenditure to ensure accurate budget reporting
- Assist in agent tradeshows/events and coordinate the marketing strategy for each show
- Act as point to ensure the smooth running of the page approval process with our various suppliers, internal departments and external partners; helped manage and promote travel agent incentives
Tour Manager Operations Coordinator
6 Years 6 Months- Act as a final checkpoint before sending the tour guides their information, correcting any issues that arise
- Assist in supervising of 100+ tour guides all over the world and communicating with them on a daily basis
- Held full responsibility for the 2010 Oberammergau tours, held once every 10 years
- Control 4 months of sold out tours, including correct ticket counts for all passengers on tour
- Organize and distributed necessary tour documents and materials to tour guides, such as tour itineraries, passenger lists, flight and financial information
- Confirmation of hotels, meals, and any attractions to be had on tour
- Follow-up with the Tour Guides when passengers cancel off tours or are added onto tours and contacting the tour guide directly with changes; create the pre/post nights needed by the tour guides at specific hotels while on tour
- Maintain communication with the company's 500+ employees to check in regarding different venues of tour
- Create the company's logos' and pamphlet covers for the Collette Vacations yearly symposium
- Help the marketing department with creating Power Point Presentations of each tour
- Territories of the world include all of the United States, Asia, Central America, Iceland, Scandinavia, Norway, Africa, Egypt, Jordan, France, Spain, Portugal, Central and Eastern Europe, and Israel
Education
Bachelor of Science - Marketing Communications
Associates in Science - Advertising
Skills
Very in-tune with people and specialize in invoking positive attitudes
Ability to multi-task in strenuous times; exercise independent judgment on projects
Execute tasks with full attention to detail from start to finish
Excellent verbal and written skills; presentations and public speaking
Dependable worker who won't cease until the job is done correctly
Timeline
Owner
Village Imprints
10.2020 - 09.2024Read More
Regional Travel Agent
AAA Northeast
09.2018 - 07.2019Read More
Bartender
O’Rourke’s Bar and Grill
06.2018 - 03.2026Read More
Officer Assistant
Home Point Financial
09.2016 - 05.2018Read More
Advertising Account Executive
The Providence Phoenix Newspaper
02.2014 - 10.2014Read More
Channel Marketing Coordinator
Collette Vacations
01.2012 - 03.2013Read More
Tour Manager Operations Coordinator
Collette Vacations
07.2005 - 01.2012Read More
Bartender
Providence Performing Arts Center
04.2002 - CurrentRead More
Johnson & Wales University
Associates in Science from Advertising
Read More
Johnson & Wales University
Bachelor of Science from Marketing Communications
Read More