Leah Starnes
West Columbia,SC
Summary
I have experience in several different areas but my strengths lie in organizing, coordinating and relationship building. I am reliable, hardworking and I work well with others. I enjoy being productive in my work and prefer it to being idle. I bring both maturity and experience in supervisory, clerical and financial areas of employment. I offer 9 years of banking experience, 4+ years of office management/administrative assisting and 20+ years of organizing and creating efficient, productive and enjoyable work environments. I have always received high marks on my work reviews and I strive to maintain such.
Overview
26
26
years of professional experience
Work History
Teller Supervisor
First Community Bank
Lexington , SC
2021.06 - 2022.01
- Purchased and maintained office supply inventories while adhering to budgeting practices.
- Researched and resolved customer issues on personal savings, checking and line of credit accounts.
- Reviewed operational and security reports to identify possible hazards or security breaches.
- Established rapport with new clients to increase satisfaction and loyalty.
- Executed wire transfers, stop payments and account transfers.
Head Teller
SC State Credit Union
Lexington , SC
2015.08 - 2020.12
- Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Checked amount details and fraud markers for transaction papers such as checks and money orders.
- Verified amount of cash in cash drawer against day's receipts, quickly identifying errors.
- Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
- Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
Homemaker
Homeschooler
Lexington , SC
2000.08 - 2017.05
- *Chose and implemented curriculum for 2 children for K-12th grades.
- *Created and carried out daily lesson plans
- *initiated and organized multiple events and gatherings for fellow homeschool families
- *coordinated several clubs for fellow homeschoolers
Office Manager
Newberry Vinyl Siding
Lexington , SC
1988.09 - 1992.05
- Completed bi-weekly payroll for 10 employees.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members
- Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional.
- Maintained computer and physical filing systems
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives
Education
High School Diploma -
Lexington High School
Lexington, SCSkills
- Customer Accounts Management
- Recordkeeping
- Employee Training
- Cash Management
- Event Scheduling
- Staff Scheduling
- Time Management
- Decision Making
- Attention to Detail
- Proactive and Focused
- Typing and 10-Key Entry
- Creative Problem Solving
- Proactive Self-Starter
- Computer Proficiency
References and letters of recommendation upon request.
I will supply letters of recommendation and work and/or character references upon request.
Timeline
Teller Supervisor
First Community Bank
2021.06 - 2022.01
Head Teller
SC State Credit Union
2015.08 - 2020.12
Homemaker
Homeschooler
2000.08 - 2017.05
Office Manager
Newberry Vinyl Siding
1988.09 - 1992.05
High School Diploma -
Lexington High School