Excel
Leah Taglione
Steubenville,OH
Summary
Focused Bank Teller with experience in banking environments. Skilled in counting and packaging money, keeping an accurate drawer, and building positive customer relationships. Excellent sales, service, and time management abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bank Teller
First Choice America Community Federal Credit Union
05.2023 - Current
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Streamlined teller operations for better workflow by implementing time-management strategies.
- Enhanced branch sales through cross-selling bank products and services to customers.
- bank policies.
- Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
- Educated customers on banking products, enabling them to make informed decisions about their finances.
Receptionist
Clutch Salon
04.2022 - 04.2023
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Increased customer retention rates through exceptional communication skills and problem-solving abilities.
Server
Dairy Isle
03.2021 - 08.2021
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
No Degree - Finance
Ohio State University
Columbus, OH12.2025
High School Diploma -
Steubenville High School
Steubenville, OH05.2022
Associate of Arts - General Studies
Eastern Gateway Community College
Steubenville, OH05.2022
Skills
- Financial Transactions
- Cash Counting
- Customer Relationship Management
- Asset Management
- Money Handling
- Money Transfer Systems
- Fraud Detection Abilities
Certification
Hubspot Marketing Certification
Software
Powerpoint
Word
Affiliations
- Baking
- Dancing
- Soccer
- Workout classes
- Styling
- Fashion
- Interior Design
Volunteer Work
- Key Club- I cleaned the stadiums after different sports events to help keep the district clean.
- Rotary Interact Club- I attended different toy drives, shopped for Christmas presents for unprivileged kids, and unloaded supplies for the animal shelter.
- First Choice America- I attended an event called Cool Kids. It was a fun interactive event to help kids understand the importance of saving money.
Timeline
Bank Teller
First Choice America Community Federal Credit Union
05.2023 - Current
Receptionist
Clutch Salon
04.2022 - 04.2023
Server
Dairy Isle
03.2021 - 08.2021
No Degree - Finance
Ohio State University
High School Diploma -
Steubenville High School
Associate of Arts - General Studies
Eastern Gateway Community College
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