Overview
Work History
Education
Skills
References
Timeline
Generic

Leah Tornichio

Bath,OH

Overview

7
7
years of professional experience

Work History

Crew Trainer

Dairy Queen Grill & Chill
Copley, OH
07.2020 - Current
  • Provided exceptional customer service in high-volume fast-paced environment.
  • Collaborated with team members to ensure smooth service during peak hours.
  • Handled cash transactions and operated point-of-sale systems effectively.
  • Enhanced overall dining experiences by engaging customers positively while processing orders.
  • Resolved customer complaints professionally to enhance guest satisfaction.
  • Trained team members on food safety practices, enforcing proper hygiene regulations.
  • Monitored work area and dining space cleanliness to uphold high operational standards.
  • Provided constructive feedback to team members, encouraging continuous improvement in service delivery.
  • Demonstrated equipment usage and safety protocols to promote a safe working environment.

Pet Sitter

Independently Employed
Bath, OH
06.2018 - Current
  • Delivered daily care for pets, including feeding, walking, and companionship.
  • Communicated pet needs and behaviors to owners to build strong relationships.
  • Managed scheduling of pet sitting appointments to maximize availability.
  • Built trust through gentle handling and positive reinforcement techniques.
  • Monitored pet safety to prevent injuries from environmental hazards.
  • Implemented specific care routines as outlined by pet owners to ensure consistency.
  • Provided overnight stays in client homes during vacations to maintain continuity of care.
  • Cleaned litter boxes and maintained fresh bedding for hygienic environments.

Education

Bachelor of Science - Speech-Language Pathology

University of Akron
Akron, OH
01-2026

High School Diploma -

Revere Highschool
Richfield, OH
05-2022

Skills

  • Customer service
  • Effective communication
  • Team collaboration
  • Problem management
  • Policies and procedures
  • Reliability and punctuality

References

References available upon request.

Timeline

Crew Trainer

Dairy Queen Grill & Chill
07.2020 - Current

Pet Sitter

Independently Employed
06.2018 - Current

Bachelor of Science - Speech-Language Pathology

University of Akron

High School Diploma -

Revere Highschool

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Leah Tornichio