Leah Tousley
manager
Barberton,OH
Summary
Manager with extensive experience in team leadership and project delivery. Strong strategic planning skills combined with expertise in coordinating operational initiatives for enhanced efficiency. Demonstrated success in driving process improvements and implementing innovative solutions that boost productivity. Proficient in fostering relationships across organizational levels to meet business objectives.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Manager
Arbys Resturant
Norton, Ohio
04.2021 - Current
- Ensured compliance with regulatory requirements and industry standards.
- Established processes to ensure efficient workflow throughout the organization.
- Ordered the product that the store needs to run smoothly.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Coached, mentored and trained team members in order to improve their job performance.
Hairstylist
Christopher's hair and nails
Fairlawn, OH
05.2024 - 03.2025
- Maintained cleanliness of workstation by sanitizing tools and equipment between uses.
- Managed cash register transactions during checkout process.
- Selected hair colors, products, and services based on customer preference and individually designed hair care plan.
- Applied highlights, lowlights or other coloring techniques.
- Cut, trimmed and shaped hair or hairpieces using clippers and scissors.
- Applied water or setting, straightening or waving solutions to hair.
Assistant Manager
Arby's Restaurant
Norton, OH
11.2023 - Current
- Monitored employee attendance records, timekeeping, and payroll information.
- Collaborated with management on developing strategic plans for achieving business goals.
- Communicated regularly with customers to gain insights into their needs.
- Interviewed prospective employees and provided input on hiring decisions.
Education
Cosmetology Lisence - Cosmetology
Akron Gerber Beauty School
Akron, OH06-2024
High School Diploma -
Home Schooled
Norton, OH05-2022
Skills
- Customer service
- Multitasking
- Positive attitude
- Time management
- Team leadership
- Professionalism
- Hiring and training
- Reporting and documenting
Certification
- ServSafe certified.
- Cosmetology license (CCL)
Affiliations
- Exceptional in piano skills for local church worship team.
- Frequently mentors the children at church in lessons in theology.
- Self-care in healthy living lifestyles.
Languages
English
Professional
Spanish
Limited
Accomplishments
- Frequently exceeds productivity standards at Arby's (Sales, employee management, and inventory scaling.)
Timeline
Hairstylist
Christopher's hair and nails
05.2024 - 03.2025
Assistant Manager
Arby's Restaurant
11.2023 - Current
Manager
Arbys Resturant
04.2021 - Current
Cosmetology Lisence - Cosmetology
Akron Gerber Beauty School
High School Diploma -
Home Schooled