Overview
Work History
Education
Skills
Timeline
Generic

Leah Trexler

Lutz,FL

Overview

7
7
years of professional experience

Work History

Server

First Watch
10.2023 - Current
  • Used slow periods to deep clean, restock supplies, ice, trays, and delivery bags.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Served food and beverages promptly with focused attention to customer needs.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Healthcare Recruiter

Cell Staff
07.2020 - 05.2021
  • Determine applicant qualifications for positions nationwide through multiple different job boards.
  • Providing detailed job descriptions and pay packages to candidates for full understanding.
  • Daily Candidate communication through phone, email, and texts to consistently keep the relationship and management through entire assignment.
  • Updating management and HR with all compliance documents to ensure secure onboarding process.
  • Strong organization and decision-making skills.
  • Managing personal workforce while continuously sourcing to meet company standards weekly in production.
  • Please note at the time of June 2021 – July 2023 I was given news of pregnancies and was reason for employment break till current

Customer Support Division Specialist

JP Morgan & Chase
02.2019 - 07.2020
  • Manage a personal Queue, including follow up appointments
  • Answer calls (inbound/outbound) and provide specific information regarding customer’s account
  • Respond and treat customers with respect in a metric-driven environment
  • Negotiation and decision-making skills to collect on delinquent accounts
  • Troubleshoot, analyze and report customers information and needs. Including hardship assistance
  • Issue billing details accurately
  • Was actively involved in Team Engagement committee and the facilities Fun committee floor wide to plan activities in the department monthly

Education

Some College -

PHSC (Pasco Hernando State College)

High School - undefined

Mitchell High School
Trinity, FL
01.2017

Skills

  • Skilled in all areas of customer relations and customer service
  • Ability to prioritize and multi-task in a fast-paced changing environment
  • Excellent organizational and communication skills
  • Fast learner, motivator and team player
  • Able to empathize and communicate effectively with customers during difficult situations
  • Great time-management

Timeline

Server

First Watch
10.2023 - Current

Healthcare Recruiter

Cell Staff
07.2020 - 05.2021

Customer Support Division Specialist

JP Morgan & Chase
02.2019 - 07.2020

High School - undefined

Mitchell High School

Some College -

PHSC (Pasco Hernando State College)

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Leah Trexler