Leah Trexler
Lutz,FL
Overview
7
7
years of professional experience
Work History
Server
First Watch
10.2023 - Current
- Used slow periods to deep clean, restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Healthcare Recruiter
Cell Staff
07.2020 - 05.2021
- Determine applicant qualifications for positions nationwide through multiple different job boards.
- Providing detailed job descriptions and pay packages to candidates for full understanding.
- Daily Candidate communication through phone, email, and texts to consistently keep the relationship and management through entire assignment.
- Updating management and HR with all compliance documents to ensure secure onboarding process.
- Strong organization and decision-making skills.
- Managing personal workforce while continuously sourcing to meet company standards weekly in production.
- Please note at the time of June 2021 – July 2023 I was given news of pregnancies and was reason for employment break till current
Customer Support Division Specialist
JP Morgan & Chase
02.2019 - 07.2020
- Manage a personal Queue, including follow up appointments
- Answer calls (inbound/outbound) and provide specific information regarding customer’s account
- Respond and treat customers with respect in a metric-driven environment
- Negotiation and decision-making skills to collect on delinquent accounts
- Troubleshoot, analyze and report customers information and needs. Including hardship assistance
- Issue billing details accurately
- Was actively involved in Team Engagement committee and the facilities Fun committee floor wide to plan activities in the department monthly
Education
Some College -
PHSC (Pasco Hernando State College)
High School - undefined
Mitchell High School
Trinity, FL01.2017
Skills
- Skilled in all areas of customer relations and customer service
- Ability to prioritize and multi-task in a fast-paced changing environment
- Excellent organizational and communication skills
- Fast learner, motivator and team player
- Able to empathize and communicate effectively with customers during difficult situations
- Great time-management
Timeline
Server
First Watch
10.2023 - Current
Healthcare Recruiter
Cell Staff
07.2020 - 05.2021
Customer Support Division Specialist
JP Morgan & Chase
02.2019 - 07.2020
High School - undefined
Mitchell High School
Some College -
PHSC (Pasco Hernando State College)