Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leah Watson

Morristown,TN

Summary

Customer-focused professional with experience in patient service and retail environments. Demonstrates effective communication and problem-solving skills while assisting customers and patients. Ready to contribute to team success and deliver positive outcomes in healthcare roles.

Overview

2
2
years of professional experience

Work History

Patient Service Representative

Healthstar Physicians Pc
Morristown, TN
04.2026 - Current
  • Assisted patients with appointment scheduling and electronic health record updates.
  • Provided information about services and procedures to ensure patient understanding.
  • Handled patient inquiries and resolved issues to enhance satisfaction.
  • Supported administrative staff with data entry and document management tasks.
  • Managed phone calls and routed messages to appropriate departments effectively.

Event Staff Member

Morristown Landing Recreation and Events
Morristown, TN
04.2024 - 01.2026
  • Assisted in setup and breakdown of event spaces to ensure smooth operations.
  • Provided exceptional customer service to attendees during events, addressing inquiries and concerns promptly.
  • Collaborated with team members to execute logistical plans for various recreational activities and events.
  • Monitored event flow, ensuring adherence to scheduled timelines and operational protocols.

Retail Sales Associate

Lululemon
Sevierville, TN
12.2024 - 08.2025
  • Assisted customers in product selection, enhancing their shopping experience and promoting brand loyalty.
  • Maintained store visual merchandising standards to create an appealing shopping environment for customers.
  • Processed transactions accurately and efficiently using point-of-sale systems to ensure a seamless checkout experience.
  • Collaborated with team members to achieve sales targets and optimize inventory management practices.

Education

Nursing

East Tennessee State University
Johnson City, TN
05.2029

Skills

  • Customer service
  • HIPAA compliance
  • Insurance verification
  • Insurance verifying
  • Scheduling appointments
  • Patient greeting

Timeline

Patient Service Representative

Healthstar Physicians Pc
04.2026 - Current

Retail Sales Associate

Lululemon
12.2024 - 08.2025

Event Staff Member

Morristown Landing Recreation and Events
04.2024 - 01.2026

Nursing

East Tennessee State University

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