Leah Watson
Bismarck,ND
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Allegiant Air
03.2022 - 07.2023
- Maintained customer satisfaction with forward-thinking strategies.
- Offered advice and assistance to customers, paying attention to special needs or wants like wheelchairs or YPTA.
- Cultivated customer loyalty, promoted repeat business and improved sales.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Medical Assistant
Doctor's Office
12.2005 - 08.2006
- Sanitized, restocked and organized exam rooms and medical equipment.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Obtained pre- and post-treatment vital signs and weight.
- Prepared initial patient charts for admission.
- Ambulated, turned and positioned patients.
CNA Volunteer
Thousand Oaks Surgical Hospital
06.2003 - 12.2005
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
Associate of Science - Medical Assisting
Corinthian Colleges
Houston, TX03.2005
Associate of Science - Business Management
Colorado Technical University
Colorado Springs, CO01.2022
Certificate of Completion - CNA
Moorpark College
Moorpark, CA01.2005
Skills
- Recording vital signs
- Medical office administration
- Transporting patients
- Medical Records Management
- Outpatient care
- Trustworthy companion
Certification
CPR/AED and First Aid for Health Care Providers
- Certified Medical Assistant
- Certified Nurses Aid
Timeline
Customer Service Representative
Allegiant Air
03.2022 - 07.2023
Medical Assistant
Doctor's Office
12.2005 - 08.2006
CNA Volunteer
Thousand Oaks Surgical Hospital
06.2003 - 12.2005
Associate of Science - Medical Assisting
Corinthian Colleges
Associate of Science - Business Management
Colorado Technical University
Certificate of Completion - CNA
Moorpark College