Rania Mohamed
CNA
Skokie,IL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of post-secondary education
1
1
Certification
Work History
Customer Service Representative
Planet Fitness
Morton Grove, IL
01.2023 - Current
- Answered constant flow of customer calls with minimal wait times.
- Provided primary customer support to internal and external customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Education
Bachelor of Science - Neuroscience
Loyola University of Chicago
Chicago, IL 08.2021 - Current
Skills
Observing responses
Certification
CNA - Certified Nurse Assistant
Timeline
Customer Service Representative
Planet Fitness
01.2023 - Current
Bachelor of Science - Neuroscience
Loyola University of Chicago
08.2021 - Current
CNA - Certified Nurse Assistant
08-2021