Leah White
Owings Mills,MD
Summary
Results-driven mental health professional with 2 years of experience in counseling and advocacy, adept at understanding complex human behaviors and fostering positive relationships, seeking to leverage transferable skills and passion for supporting individuals in a new capacity. Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator II
NewPort healthcare
04.2023 - Current
- Lead daily operational functions in the absence of the milieu coordinator, ensuring smooth workflow and adherence to protocols
- Assign daily duties to patient care coordinators, optimizing team productivity and ensuring client needs are met effectively
- Conduct therapeutic groups, including yoga sessions, to promote holistic well-being among clients
- Provide personalized therapeutic care to clients, aligning interventions with individual goals and treatment plans
- Document client progress meticulously, maintaining comprehensive treatment plans tailored to clients’ needs and objectives
- Identify clients’ evolving needs and concerns, proactively communicating findings to primary therapists for integrated care planning
Patient Care Coordinator I
NewPort healthcare
11.2022 - 04.2023
- Assisted clients in attending group and individual therapy sessions, fostering engagement and participation in treatment activities
- Delivered therapeutic care to clients during non-therapy hours, promoting a supportive and nurturing environment for recovery
- Implemented limit settings and redirection techniques to manage challenging behaviors and maintain a safe therapeutic environment
- Maintained constant visual contact with clients, always ensuring their safety and well-being
- Executed daily duties as directed by the lead patient care coordinator, contributing to efficient clinic operations, and client care delivery
Mental Health Worker
Sheppard pratt health system
02.2022 - 07.2022
- Monitored patient’s mental conditions, observing, and assessing for changes in mood, behavior, and overall well-being
- Provided attentive care to patients at regular intervals, assisting with daily tasks, such as eating and personal hygiene
- Administered therapeutic interventions to patients, employing evidence-based techniques to support their mental health goals
- Utilized de-escalation strategies to manage crisis situations and promote a calm and safe treatment environment
- Documented progress notes for each client, maintaining accurate records to track treatment progress and outcomes
Education
Bachelor of Science - Psychology
Towson University
Towson, MDSkills
- Multidisciplinary team collaboration
- Team leadership
- Customer service
- Attention to detail
- Verbal and written communication
- Microsoft Office
- Time management
- Problem solving
- Employee onboarding and offboarding
- Employee training
- Document management
- Regulatory compliance
Certification
CPR and First Aid Certified
Languages
English
Full Professional
Timeline
Patient Care Coordinator II
NewPort healthcare
04.2023 - Current
Patient Care Coordinator I
NewPort healthcare
11.2022 - 04.2023
Mental Health Worker
Sheppard pratt health system
02.2022 - 07.2022
Bachelor of Science - Psychology
Towson University
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