Summary
Overview
Work History
Education
Skills
Timeline
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Leah Williams

Brooklyn,NY

Summary

Enthusiastic medical professional motivated to work with patients, families and care teams efficiently. Friendly, adaptable and collaborative professional successfully devising satisfying solutions to complex problems.

Overview

15
15
years of professional experience

Work History

Patient Coordinator

Brook Plaza Ophthalmology
11.2019 - Current
  • Explained upcoming treatment preparation, instructions, and other facts to patients.
  • Worked with patients to schedule tests and procedures.
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
  • Upheld confidentiality requirements and regulatory compliance guidelines.
  • Provided complete patient assessments and communicated with patients to understand medical histories.
  • Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
  • Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
  • Managed 100 plus patient day schedules

Practice Office Associate/Practice Secretarial Associate

Northwell Health Physician Partners Cardio, Upper
12.2015 - 06.2019
  • Greeted and checked –in patients, collected personal, medical and insurance information
  • Scheduled, rescheduled and verified patient appointments; scheduled appointments with secondary care providers if necessary
  • Processed and balanced copayments/coinsurance and outstanding medical office balances
  • Generated referrals for primary care patients with insurance referral restrictions
  • Used EMR software to manage patient records and files; reinforced and upheld patient confidentiality as required by HIPAA and practice
  • Opened and closed practice daily

Back Office Administrator Assistant (Intern)

Manhattan Headache Center
02.2014 - 03.2014
  • Aided front office in preparing, scheduling and organizing patient charts for appointments
  • Maintained and set up examination room for patient examinations/procedures
  • Called patients to confirm, cancel, or reschedule appointments
  • Entered in patient data to clinic's electronic medical record database

Greeter

Limited Editions for Her
09.2013 - 01.2014
  • Welcomed/ delivered great hospitality to our guest as they entered the store
  • Responded to basic customer questions and directed customers to desired areas

Expeditor

CODE, LLC
02.2008 - 05.2011
  • Submitted proper forms to Dept Of Buildings to get permits for construction and renovations
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Attended/scheduled meetings with plan examiners to review building plans
  • Reviewed architectural plans prior to submission and plan examination
  • Transported paperwork for approval or update with the Dept
  • Of Buildings

Education

Associates Degree - Healthcare Administration

Mandl College
Manhattan, NY
06.2014

Skills

  • Able to prepare/analyze patient schedules,payment and billing reports Suited to assemble and maintain patient health records in both paper and electronic formats
  • Knowledgeable in Microsoft Word, Excel,Power Point, and Allscripts
  • Critical Thinking Skills
  • Patient Registration
  • Coordinate Referrals
  • Appointment Confirmation

Timeline

Patient Coordinator

Brook Plaza Ophthalmology
11.2019 - Current

Practice Office Associate/Practice Secretarial Associate

Northwell Health Physician Partners Cardio, Upper
12.2015 - 06.2019

Back Office Administrator Assistant (Intern)

Manhattan Headache Center
02.2014 - 03.2014

Greeter

Limited Editions for Her
09.2013 - 01.2014

Expeditor

CODE, LLC
02.2008 - 05.2011

Associates Degree - Healthcare Administration

Mandl College

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Leah Williams