Leah Davidson
Knoxville,TN
Summary
Capable and passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in many establishments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking a change in employment to go back into the service industry.
Overview
10
10
years of professional experience
Work History
Bartender
Elite Events
01.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Prepared garnishes by evenly slicing and pitting fruits.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
Bartender
With A Twist Bartending
01.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Health Unit Coordinator
UT Medical Center
01.2021 - Current
- Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
- Served as an integral part of the health unit by willingly taking on additional responsibilities as needed, demonstrating adaptability and teamwork.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
- Assembled and maintained patient medical records and other documents related to patient care.
- Assisted with processing patient admissions, transfers and discharges.
- Increased efficiency in the workplace by training new Health Unit Coordinators on policies, procedures, and software applications.
- Ordered supplies proactively to ensure adequate stock levels were maintained at all times within the health unit.
Event Caterer
La Cuisine
02.2014 - 06.2020
- Adapted quickly to last-minute changes in guest counts or dietary restrictions, ensuring smooth execution of events despite challenges.
- Maintained strict hygiene standards throughout the entire event catering process.
- Developed strong relationships with clients through consistent communication before, during, and after their events.
- Ensured safety compliance in accordance with industry regulations and guidelines at all times during event preparations.
- Enhanced client satisfaction by providing exceptional catering services for various events.
- Collaborated with event planners to create seamless experiences for clients and guests.
- Increased repeat business by building a reputation as a reliable caterer known for superior customer service.
Education
High School Diploma -
Brien Mcmahon High School
Norwalk, CT06.1996
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and Tolerance
- Outgoing Personality
- Engaging personality
- Cleanliness and hygiene
- Organizational ability
Timeline
Bartender
Elite Events
01.2024 - Current
Bartender
With A Twist Bartending
01.2022 - Current
Health Unit Coordinator
UT Medical Center
01.2021 - Current
Event Caterer
La Cuisine
02.2014 - 06.2020
High School Diploma -
Brien Mcmahon High School
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